Collect customer feedback when metric thresholds drop

When a key business metric crosses a threshold in Grade.us, automatically add key contacts as respondents in Google Forms (Legacy) to gather feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Grade.us Explore Grade.us →

Triggers

Report created

Fires when a new report or dashboard is created in Grade.us.

Metric threshold crossed

Fires when a tracked metric in Grade.us crosses a set threshold.

Scheduled report ready

Fires when a scheduled report finishes generating in Grade.us.

Actions

Refresh dashboard

Creates or refreshes a dashboard in Grade.us.

Export report

Exports a report from Grade.us.

Send alert

Sends an alert when a metric changes in Grade.us.

Google Forms (Legacy) Explore Google Forms (Legacy) →

Triggers

New form response

Fires when a form is submitted in Google Forms (Legacy).

Survey completed

Fires when a respondent finishes a survey in Google Forms (Legacy).

Response updated

Fires when an existing response is edited in Google Forms (Legacy).

Actions

Create or update form

Creates or updates a form or survey in Google Forms (Legacy).

Retrieve a response

Looks up a specific form response in Google Forms (Legacy).

Add a respondent

Adds a respondent or contact to a form in Google Forms (Legacy).

Refresh analytics dashboards upon survey completion When a survey is completed in Google Forms (Legacy), automatically initiate a dashboard refresh in Grade.us so real-time metrics stay accurate. See details

Fetch specific survey responses when reports are generated When a scheduled report is ready in Grade.us, automatically retrieve the latest survey response from Google Forms (Legacy) to populate qualitative insights. See details

See all Grade.us + Google Forms (Legacy) integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Collect customer feedback when metric thresholds drop” between Grade.us and Google Forms (Legacy)?

Yes — describe it in the box above and Knit's Integrations Agent researches Grade.us and Google Forms (Legacy)'s public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do Grade.us and Google Forms (Legacy) work together?

Data collected from surveys in Google Forms (Legacy) can instantly initiate dashboard refreshes in Grade.us, while performance metrics in Grade.us can trigger targeted feedback outreach in Google Forms (Legacy).

Can metric changes in Grade.us collect feedback in Google Forms (Legacy)?

Yes, when key thresholds are crossed in Grade.us, you can automatically add respondents in Google Forms (Legacy) to investigate operational changes.