Log survey feedback directly to CRM activity logs
When a customer completes a survey in Gravity Forms, automatically log the activity under their profile in ServiceTitan so reps see customer sentiment.
See all Gravity Forms + ServiceTitan integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Gravity Forms Explore Gravity Forms →
TriggersFires when a form is submitted in Gravity Forms.
Fires when a respondent finishes a survey in Gravity Forms.
Fires when an existing response is edited in Gravity Forms.
Creates or updates a form or survey in Gravity Forms.
Looks up a specific form response in Gravity Forms.
Adds a respondent or contact to a form in Gravity Forms.
ServiceTitan Explore ServiceTitan →
TriggersFires when a new lead or contact is created in ServiceTitan.
Fires when a deal moves to a new stage in ServiceTitan.
Fires when a deal is marked won in ServiceTitan.
Fires when a field on a contact changes in ServiceTitan.
Creates or updates a contact in ServiceTitan.
Creates a new deal in ServiceTitan.
Moves a deal to a new stage in ServiceTitan.
Logs a call, email, or note against a record in ServiceTitan.
More Gravity Forms + ServiceTitan workflows
Convert form responses into CRM contacts
When a prospect submits a new form response in Gravity Forms, automatically create or update their contact profile in ServiceTitan.
See details
Send customer feedback surveys on closed deals
When a deal is marked won in ServiceTitan, automatically add the customer as a respondent in Gravity Forms to gather post-sale feedback.
See details
See all Gravity Forms + ServiceTitan integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log survey feedback directly to CRM activity logs” between Gravity Forms and ServiceTitan?
Yes — describe it in the box above and Knit's Integrations Agent researches Gravity Forms and ServiceTitan's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can form submissions automatically create deals in ServiceTitan?
Yes, inbound responses from Gravity Forms can instantly generate new lead records or deals in ServiceTitan without manual data entry.
Can I send survey invitations based on deal updates in ServiceTitan?
Yes, when a deal is won or updated in ServiceTitan, you can automatically add the contact as a respondent in Gravity Forms to collect feedback.