Send exit surveys when subscriptions are canceled
When a subscription is canceled in Stax, automatically add the customer as a respondent in Gravity Forms to collect exit feedback.
See all Gravity Forms + Stax integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Gravity Forms Explore Gravity Forms →
TriggersFires when a form is submitted in Gravity Forms.
Fires when a respondent finishes a survey in Gravity Forms.
Fires when an existing response is edited in Gravity Forms.
Creates or updates a form or survey in Gravity Forms.
Looks up a specific form response in Gravity Forms.
Adds a respondent or contact to a form in Gravity Forms.
Stax Explore Stax →
TriggersFires when a new customer is created in Stax.
Fires when a subscription is canceled in Stax.
Fires when a new invoice is generated in Stax.
Fires when a payment attempt fails in Stax.
Creates a new customer in Stax.
Creates a new subscription in Stax.
Cancels an existing subscription in Stax.
Updates a customer's billing details in Stax.
More Gravity Forms + Stax workflows
Create subscribers from sign-up form responses
When a customer submits a registration form in Gravity Forms, automatically create a new customer and subscription profile in Stax.
See details
Update customer records based on updated form details
When a form response is updated in Gravity Forms, automatically update the matching customer details in Stax to keep billing information accurate.
See details
See all Gravity Forms + Stax integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send exit surveys when subscriptions are canceled” between Gravity Forms and Stax?
Yes — describe it in the box above and Knit's Integrations Agent researches Gravity Forms and Stax's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Gravity Forms and Stax streamline subscription workflows?
Form entries in Gravity Forms can automatically create subscribers in Stax, while subscription changes in Stax can initiate automated survey outreach.
Can survey responses update existing subscriber records?
Yes, when a customer submits or updates information in Gravity Forms, their contact and billing profile in Stax can update automatically.