Greenhouse Freshservice

Greenhouse + Freshservice Integrations

Put Greenhouse + Freshservice to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Greenhouse and Freshservice below — describe the exact one you want above and the Agent builds it on demand.

Greenhouse + Freshservice When a new interview is scheduled in Greenhouse, create an IT resource ticket in Freshservice.
Create technical review issues for new candidates When a candidate stage changes in Greenhouse, create an issue in Freshservice to assign technical assessment evaluations to engineers. See details
Update candidate stage upon task resolution When a candidate review issue is resolved in Freshservice, automatically update the candidate stage in Greenhouse. See details
Assign setup tasks when an offer is extended When an offer is extended in Greenhouse, create an issue in Freshservice to set up developer environment access. See details

Browse the full workflow library →

Looking to achieve something else with Greenhouse and Freshservice?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Greenhouse and Freshservice

Everything Greenhouse and Freshservice can do inside a workflow — the triggers that start one and the actions that run when it fires.

Greenhouse Explore Greenhouse →

An applicant tracking and recruiting software system designed to optimize hiring workflows, candidate interviewing, and onboarding pipelines.

Triggers
Candidate Hired

Triggers when a candidate is hired.

New Candidate Application

Triggers when a new application is submitted by a candidate.

New Job Post

Triggers when a new job post is created.

Job Updated

Triggers when an existing job is updated.

New Scheduled Interview

Triggers when there is a new Scheduled Interview for the given time period.

New Scorecard Due

Triggers when there is a new Scorecard Due.

Actions
Create Candidate Note

Creates a candidate note.

Create Candidate

Creates a new candidate.

Create Prospect

Creates a prospect.

Update Candidate

Updates a candidate.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Freshservice Explore Freshservice →

An IT service management software that manages ticketing, asset inventory, server health, and system monitoring.

Triggers
New Ticket

Triggers when there is a new ticket is created in Freshservice.

New User

Triggers when a new User is created.

Updated Ticket

Triggers when a Ticket is updated.

Update User

Triggers when a user is updated.

Actions
Add Notes to a Ticket

Add Private or Public notes to a Freshservice Support Ticket.

Create Ticket

Create a ticket in Freshservice for your domain.

Create Requester

Allows you to create a Requester in Freshservice for your support domain.

Request Ticket Approval

Creates a ticket approval request

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Greenhouse + Freshservice

Is there a pre-built Greenhouse + Freshservice automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Greenhouse and Freshservice's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Greenhouse or Freshservice connector?

No. The Agent works whether or not Greenhouse or Freshservice already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Freshservice with Greenhouse benefit engineering hiring?

It automates technical assessment workflows, creating tracking issues for interviewers whenever candidates reach practical testing stages.

Can candidate status changes create engineering tasks?

Yes, when candidate stages change in Greenhouse, corresponding assessment tasks can be created and assigned in Freshservice.

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