Send customer feedback surveys on closed deals

When a deal is marked won in 17hats, automatically add the customer as a respondent in Groopit to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Groopit Explore Groopit →

Triggers

New form response

Fires when a form is submitted in Groopit.

Survey completed

Fires when a respondent finishes a survey in Groopit.

Response updated

Fires when an existing response is edited in Groopit.

Actions

Create or update form

Creates or updates a form or survey in Groopit.

Retrieve a response

Looks up a specific form response in Groopit.

Add a respondent

Adds a respondent or contact to a form in Groopit.

17hats Explore 17hats →

Triggers

New lead created

Fires when a new lead or contact is created in 17hats.

Deal stage changed

Fires when a deal moves to a new stage in 17hats.

Deal won

Fires when a deal is marked won in 17hats.

Contact updated

Fires when a field on a contact changes in 17hats.

Actions

Create or update contact

Creates or updates a contact in 17hats.

Create deal

Creates a new deal in 17hats.

Update deal stage

Moves a deal to a new stage in 17hats.

Log activity

Logs a call, email, or note against a record in 17hats.

Convert form responses into CRM contacts When a prospect submits a new form response in Groopit, automatically create or update their contact profile in 17hats. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Groopit, automatically log the activity under their profile in 17hats so reps see customer sentiment. See details

See all Groopit + 17hats integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Groopit and 17hats?

Yes — describe it in the box above and Knit's Integrations Agent researches Groopit and 17hats's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in 17hats?

Yes, inbound responses from Groopit can instantly generate new lead records or deals in 17hats without manual data entry.

Can I send survey invitations based on deal updates in 17hats?

Yes, when a deal is won or updated in 17hats, you can automatically add the contact as a respondent in Groopit to collect feedback.