Gupshup MSG91

Gupshup + MSG91 Integrations

Put Gupshup + MSG91 to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Gupshup and MSG91 below — describe the exact one you want above and the Agent builds it on demand.

Gupshup + MSG91 When a messaging event occurs in Gupshup, trigger an SMS dispatch via MSG91.
Cross-post channel messages between platforms When a message is posted in a shared team channel in Gupshup, automatically mirror and send the same message to a designated channel in MSG91. See details
Sync shared files across messaging tools Whenever a file is shared within a group discussion in Gupshup, automatically upload and send that file to the linked channel in MSG91. See details
Forward direct mentions to primary chat platform When a user is mentioned in a conversation in MSG91, automatically send a direct message to their primary inbox in Gupshup so they never miss an update. See details

Browse the full workflow library →

Looking to achieve something else with Gupshup and MSG91?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Gupshup and MSG91

Everything Gupshup and MSG91 can do inside a workflow — the triggers that start one and the actions that run when it fires.

Gupshup Explore Gupshup →

Gupshup is a conversational messaging platform that helps businesses engage customers across channels like WhatsApp and text messaging.

Triggers
Receive Incoming Messages

Triggers when any one of New message, New media message, Interactive quick reply, Template quick reply, Opt-in, or Opt-out is received in your WhatsApp Business Account. Provide your WhatsApp Account credentials and then select the event to link this trigger to.

Actions
User OptIn OptOut

This Zap will allow you to opt a user in or out of Zapier.

Send Template Message

Template messaging enables a business to send out notification to their customers outside 24 hours window. WhatsApp mandates that notification should be only send to the users who has given consent to receive messages from the business. Keeping this as a default behavior on our platform, template messages can be only sent to users who are marked opt-in. Success indicates a message has been queued for sending.

MSG91 Explore MSG91 →

MSG91 is an omnichannel cloud communication platform providing SMS, email, WhatsApp, and voice API solutions for business messaging.

Actions
Entry in Segmento

Push your data into Segmento

Launch Campaign

Launch a campaign which can include Whatsapp, SMS, Email, Voice, RCS etc to your users.

Send SMS

Send SMS to user's number(s).

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Gupshup + MSG91

Is there a pre-built Gupshup + MSG91 automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Gupshup and MSG91's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Gupshup or MSG91 connector?

No. The Agent works whether or not Gupshup or MSG91 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why would an organization connect two different messaging platforms?

Connecting Gupshup and MSG91 allows departments or external partners operating on different communication apps to seamlessly exchange messages and files without switching tools.

Can channel messages sent in one messaging app mirror into another?

Yes, messages and announcements posted in a specific channel in Gupshup can be automatically forwarded and displayed in a corresponding channel in MSG91.

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