Log activity in CRM when customer tickets are created
When a new ticket is created in HappyFox, automatically log activity in Odoo ERP Self Hosted so account managers stay informed of open customer issues.
See all HappyFox + Odoo ERP Self Hosted integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
HappyFox Explore HappyFox →
TriggersFires when a new support ticket is created in HappyFox.
Fires when a ticket's status changes in HappyFox.
Fires when a ticket in HappyFox is assigned to an agent.
Fires when a ticket in HappyFox breaches its response SLA.
Creates a new ticket in HappyFox.
Updates a ticket's status in HappyFox.
Assigns a ticket in HappyFox to an agent.
Posts an internal or public comment on a ticket in HappyFox.
Odoo ERP Self Hosted Explore Odoo ERP Self Hosted →
TriggersFires when a new lead or contact is created in Odoo ERP Self Hosted.
Fires when a deal moves to a new stage in Odoo ERP Self Hosted.
Fires when a deal is marked won in Odoo ERP Self Hosted.
Fires when a field on a contact changes in Odoo ERP Self Hosted.
Creates or updates a contact in Odoo ERP Self Hosted.
Creates a new deal in Odoo ERP Self Hosted.
Moves a deal to a new stage in Odoo ERP Self Hosted.
Logs a call, email, or note against a record in Odoo ERP Self Hosted.
More HappyFox + Odoo ERP Self Hosted workflows
Open onboarding support tickets for newly closed deals
When a deal is won in Odoo ERP Self Hosted, automatically create a ticket in HappyFox so support engineers can initiate customer onboarding.
See details
Update deal stages when critical support SLAs are breached
If an SLA is breached in HappyFox, automatically update the deal stage in Odoo ERP Self Hosted to alert sales leaders of potential account risks.
See details
See all HappyFox + Odoo ERP Self Hosted integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log activity in CRM when customer tickets are created” between HappyFox and Odoo ERP Self Hosted?
Yes — describe it in the box above and Knit's Integrations Agent researches HappyFox and Odoo ERP Self Hosted's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Odoo ERP Self Hosted and HappyFox?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Odoo ERP Self Hosted can automatically generate a ticket in HappyFox for implementation support.