Hatch Service Fusion

Hatch + Service Fusion Integrations

Put Hatch + Service Fusion to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Hatch and Service Fusion below — describe the exact one you want above and the Agent builds it on demand.

Hatch + Service Fusion When inbound communications are logged in Hatch, update customer records in Service Fusion.
Recover abandoned shopping carts with SMS When a customer leaves items behind in Service Fusion, automatically send a text discount through Hatch to encourage them to complete checkout. See details
Welcome new store affiliates via text message Send an automated text greeting through Hatch whenever a new promotional partner is approved in Service Fusion. See details
Log customer text inquiries into store records When a buyer sends a message in Hatch, execute a custom API request in Service Fusion to store their inquiry history on their customer file. See details

Browse the full workflow library →

Looking to achieve something else with Hatch and Service Fusion?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Hatch and Service Fusion

Everything Hatch and Service Fusion can do inside a workflow — the triggers that start one and the actions that run when it fires.

Hatch Explore Hatch →

Hatch is a customer communication platform that automates SMS, email, and phone interactions for home improvement businesses.

Triggers
New Communication Inbound

Triggers when there are outbound communications coming from Hatch whether sms, email, or voice drop.

New Communication Outbound

Triggers when there are outbound communications coming from Hatch whether sms, email, or voice drop.

New Contact

Triggers when a new contact is created.

Actions
Create Contact

Creates a contact

Service Fusion Explore Service Fusion →

A field service management software that handles scheduling, dispatching, job invoicing, and online customer payment processing.

Triggers
Job Status Updated

Triggers when a job status is updated.

New Customer

Triggers when a new Service Fusion customer is created.

New Estimate

Triggers when a new Service Fusion estimate is created.

New Invoice

Triggers when a new Service Fusion invoice is created.

New Job

Triggers when a new Service Fusion job is created.

New Tech

Triggers when a new Service Fusion tech is created.

Actions
Create Calendar Task

Creates a new Service Fusion calendar task.

Create Customer

Creates a new Service Fusion customer.

Create Job

Creates a new Service Fusion job.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Hatch + Service Fusion

Is there a pre-built Hatch + Service Fusion automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Hatch and Service Fusion's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Hatch or Service Fusion connector?

No. The Agent works whether or not Hatch or Service Fusion already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can integrating Service Fusion with Hatch help recover lost store sales?

By automatically sending personalized text messages through Hatch when shoppers leave items behind in Service Fusion, you can remind buyers about their cart and offer timely checkout incentives.

Can inbound text responses in Hatch update customer records in Service Fusion?

Yes, when buyers send text messages or call through Hatch, you can send custom requests to log those inquiries directly against their store account in Service Fusion.

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