Extract lead details during chatbot conversations

When a new lead is captured in chat via Hedy, automatically run the conversation text through Mistral AI to classify intent and extract key contact metadata.

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See all Hedy + Mistral AI integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Hedy Explore Hedy →

Triggers

New conversation started

Fires when a new chat or conversation begins in Hedy.

Lead captured in chat

Fires when Hedy captures a lead during a conversation.

Conversation handed off

Fires when Hedy escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Hedy.

Generate an answer

Asks Hedy a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Hedy to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Hedy conversation.

Mistral AI Explore Mistral AI →

Triggers

New completion generated

Fires when Mistral AI generates a response to a prompt.

Model run failed

Fires when a request to Mistral AI errors or times out.

Fine-tune job completed

Fires when a fine-tuning job in Mistral AI finishes.

Actions

Generate a completion

Sends a prompt to Mistral AI and returns the model's response.

Summarize text

Uses Mistral AI to summarize a block of text.

Classify or extract data

Uses Mistral AI to classify or extract structured data from text.

Send custom completions back to chat visitors When a conversation starts in Hedy, generate a completion in Mistral AI and send a tailored message directly back to the visitor. See details

Alert support agents when model fine-tuning completes When a fine-tune job completes in Mistral AI, automatically send a message through Hedy to notify AI administrators that the updated model is ready. See details

See all Hedy + Mistral AI integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Extract lead details during chatbot conversations” between Hedy and Mistral AI?

Yes — describe it in the box above and Knit's Integrations Agent researches Hedy and Mistral AI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Hedy to Mistral AI expand chatbot capabilities?

Connecting Hedy to Mistral AI allows your chatbot to tap into advanced AI models for deeper context, sentiment classification, and sophisticated text generation beyond standard scripted responses.

Can Hedy notify operators if a backend model process encounters an issue in Mistral AI?

Yes, when a model run fails in Mistral AI, you can send an automated message or alert through Hedy to notify system administrators.