Update ticket status when documentation status changes

When a document's status changes in Hostify, automatically update the corresponding ticket status in Darwin AI to reflect progress.

Try:

See all Hostify + Darwin AI integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Hostify Explore Hostify →

Triggers

New page created

Fires when a new page or doc is created in Hostify.

Record added

Fires when a new record is added to a database or table in Hostify.

Doc published

Fires when a doc in Hostify is published or shared.

Status changed

Fires when a status field changes on a record in Hostify.

Actions

Create page from template

Starts a new page in Hostify from a saved template.

Add or update record

Creates or updates a record in Hostify.

Append text

Adds text to the end of an existing doc in Hostify.

Move page

Moves a page in Hostify into a different space.

Darwin AI Explore Darwin AI →

Triggers

New ticket created

Fires when a new support ticket is created in Darwin AI.

Ticket status changed

Fires when a ticket's status changes in Darwin AI.

Ticket assigned

Fires when a ticket in Darwin AI is assigned to an agent.

SLA breached

Fires when a ticket in Darwin AI breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Darwin AI.

Update ticket status

Updates a ticket's status in Darwin AI.

Assign ticket

Assigns a ticket in Darwin AI to an agent.

Add ticket comment

Posts an internal or public comment on a ticket in Darwin AI.

Log ticket SLA breaches into incident docs When an SLA is breached in Darwin AI, automatically append the breach details to your incident log page in Hostify for team post-mortems. See details

Create support tickets from published documentation When a new page is created in Hostify, automatically create a tracking ticket in Darwin AI so team members can review and approve it. See details

See all Hostify + Darwin AI integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Update ticket status when documentation status changes” between Hostify and Darwin AI?

Yes — describe it in the box above and Knit's Integrations Agent researches Hostify and Darwin AI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why pair Hostify and Darwin AI?

Connecting these apps bridges support operations and knowledge management, allowing support tickets and team documentation to stay synchronized effortlessly.

Can SLA warnings in Darwin AI alert our team inside Hostify?

When an SLA is breached in Darwin AI, you can automatically append warning details or update project records in Hostify to escalate the issue.