Log chatbot leads directly into document databases

When a new lead is captured in chat by Mapify, automatically add a new record in Hostify so sales representatives can follow up.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Hostify Explore Hostify →

Triggers

New page created

Fires when a new page or doc is created in Hostify.

Record added

Fires when a new record is added to a database or table in Hostify.

Doc published

Fires when a doc in Hostify is published or shared.

Status changed

Fires when a status field changes on a record in Hostify.

Actions

Create page from template

Starts a new page in Hostify from a saved template.

Add or update record

Creates or updates a record in Hostify.

Append text

Adds text to the end of an existing doc in Hostify.

Move page

Moves a page in Hostify into a different space.

Mapify Explore Mapify →

Triggers

New conversation started

Fires when a new chat or conversation begins in Mapify.

Lead captured in chat

Fires when Mapify captures a lead during a conversation.

Conversation handed off

Fires when Mapify escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Mapify.

Generate an answer

Asks Mapify a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Mapify to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Mapify conversation.

Save conversation summaries as project documentation When a customer chat is handed off in Mapify, automatically generate a summary and create a document page in Hostify for internal review. See details

Send chatbot follow-up messages when document statuses change When a record status changes in Hostify, automatically send a follow-up chat message through Mapify to notify the user. See details

See all Hostify + Mapify integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log chatbot leads directly into document databases” between Hostify and Mapify?

Yes — describe it in the box above and Knit's Integrations Agent researches Hostify and Mapify's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does Mapify pass chat data into Hostify?

Whenever a lead is captured or a chat ends in Mapify, conversation summaries and contact details are automatically added as new records or pages in Hostify.

Can documentation changes in Hostify prompt automated responses in Mapify?

Yes, when new records or pages are added in Hostify, Mapify can use that context to generate answers or send chat messages to users automatically.