Hub Planner + LiveAgent Integrations
Put Hub Planner + LiveAgent to work with AI and enterprise-grade automation
Learn more about Hub Planner integrations or talk to a human
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Workflows you can build between Hub Planner and LiveAgent
See the kind of workflows teams build with Hub Planner and LiveAgent below — describe the exact one you want above and the Agent builds it on demand.
Hub Planner + LiveAgent
When a new customer is added in LiveAgent, create a corresponding resource or project entry in Hub Planner.
Convert escalated support tickets into development tasks
When a high-priority customer issue is logged in LiveAgent, create a matching task in Hub Planner for product engineers to investigate.
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Resolve customer tickets automatically when tasks complete
When an engineer marks a bug fix task as complete in Hub Planner, update the status of the related support ticket in LiveAgent so support can notify the customer.
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Flag SLA breaches on project management task boards
If a critical ticket breaches its resolution SLA in LiveAgent, post an urgent warning comment directly on the related task in Hub Planner.
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Browse the full workflow library →
Looking to achieve something else with Hub Planner and LiveAgent?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Hub Planner and LiveAgent
Everything Hub Planner and LiveAgent can do inside a workflow — the triggers that start one and the actions that run when it fires.
Hub Planner Explore Hub Planner →
A resource scheduling and project management tool designed for team planning, time tracking, and workload management.
TriggersTriggers when a new booking is created.
Triggers when a project is created or updated.
Triggers when a resource is created or updated.
Triggers when a new time entry is created or updated.
Create / Schedule a booking for resource and project or event.
Creates a new event.
Create a Milestone for a Project.
Creates a new project.
Creates a new resource.
Create timeEntry for resource and project.
LiveAgent Explore LiveAgent →
LiveAgent is a customer service platform that combines multi-channel ticketing, live chat, and call center management.
TriggersTriggers when a new customer is added to system. (uses API v3).
Triggers when a new customer is added to system.
Add customer to group.
Creates new conversation.
Adds new contact/customer to system.
Removes customer from particular group.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
adam.ai
A meeting intelligence platform that helps teams organize meeting agendas, record key decisions, and manage actionable project tasks.
AdaptiveWork
AdaptiveWork is an enterprise project and portfolio management solution that helps teams track work, resources, and project status.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Aha!
A product roadmap and strategic planning software that helps product teams outline strategy, capture ideas, and manage feature releases.
airfocus
airfocus is product strategy and project management software that helps teams prioritize tasks and build visual product roadmaps.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Hub Planner + LiveAgent
Is there a pre-built Hub Planner + LiveAgent automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Hub Planner and LiveAgent's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Hub Planner or LiveAgent connector?
No. The Agent works whether or not Hub Planner or LiveAgent already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Project Management + Ticketing automation?
Creating a task in Hub Planner whenever a ticket in LiveAgent is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving LiveAgent.
Can status updates flow back to the original ticket?
Yes — when the linked task in Hub Planner changes status, the Agent can post that update back onto the original ticket in LiveAgent automatically.