HubSpot 2Chat

HubSpot + 2Chat Integrations

Put HubSpot + 2Chat to work with AI and enterprise-grade automation

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See the kind of workflows teams build with HubSpot and 2Chat below — describe the exact one you want above and the Agent builds it on demand.

HubSpot + 2Chat When a call status updates in 2Chat, update the contact log in HubSpot.
Log sales activity when shoppers abandon their cart When a customer abandons their cart in 2Chat, automatically log an activity and create or update the contact in HubSpot so sales can follow up. See details
Create sales deals for high-performing partners When a new affiliate commission is earned in 2Chat, automatically create a deal in HubSpot to track partner revenue expansion. See details
Execute custom store requests when CRM deals close When a deal is marked won in HubSpot, automatically make a custom API request in 2Chat to provision partner perks or VIP access. See details

Browse the full workflow library →

Looking to achieve something else with HubSpot and 2Chat?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for HubSpot and 2Chat

Everything HubSpot and 2Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.

HubSpot Explore HubSpot →

HubSpot is an inbound marketing, sales, and customer service platform that helps businesses attract and manage leads.

Triggers
New Company

Triggers when new company is available.

New Contact

Triggers when new contact is available.

CRM Object Recently Created

Triggers when a CRM object is recently created.

Company Recently Created or Updated

Triggers when a company recently created or updated.

Contact Recently Created or Updated

Triggers when a contact recently created or updated.

Line_item Recently Created or Updated

Triggers when a line_item recently created or updated.

Actions
Update Contact Subscription Preferences

Adds a contact to one or more subscription types in HubSpot.

Add Contact to List

Adds a contact to a specific static list. (Marketing Hub Starter plans and above)

Create Company Deprecated

Creates a new company. Deprecated, please switch to "Create Company" action for the most reliable experience with your Zap.

Create Company

Creates a Company in HubSpot.

Create Contact

Creates a Contact in HubSpot.

Create Associations

Creates associations between objects.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about HubSpot + 2Chat

Is there a pre-built HubSpot + 2Chat automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches HubSpot and 2Chat's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built HubSpot or 2Chat connector?

No. The Agent works whether or not HubSpot or 2Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting 2Chat to HubSpot support sales teams?

It lets your team follow up on high-value interactions from 2Chat, such as abandoned carts or new affiliate approvals, by updating lead records in HubSpot.

Can affiliate activity in 2Chat be tracked inside HubSpot?

Yes, when new affiliates are approved or earn commissions in 2Chat, customer profiles and deal history update automatically in HubSpot.

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