HubSpot + Freshdesk Integrations
Put HubSpot + Freshdesk to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between HubSpot and Freshdesk
See the kind of workflows teams build with HubSpot and Freshdesk below — describe the exact one you want above and the Agent builds it on demand.
HubSpot + Freshdesk
When a new note is added to a ticket in Freshdesk, sync the note details to the matching contact in HubSpot.
Open onboarding support tickets for newly closed deals
When a deal is won in HubSpot, automatically create a ticket in Freshdesk so support engineers can initiate customer onboarding.
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Log activity in CRM when customer tickets are created
When a new ticket is created in Freshdesk, automatically log activity in HubSpot so account managers stay informed of open customer issues.
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Update deal stages when critical support SLAs are breached
If an SLA is breached in Freshdesk, automatically update the deal stage in HubSpot to alert sales leaders of potential account risks.
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Browse the full workflow library →
Looking to achieve something else with HubSpot and Freshdesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for HubSpot and Freshdesk
Everything HubSpot and Freshdesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
HubSpot Explore HubSpot →
HubSpot is an inbound marketing, sales, and customer service platform that helps businesses attract and manage leads.
TriggersTriggers when new company is available.
Triggers when new contact is available.
Triggers when a CRM object is recently created.
Triggers when a company recently created or updated.
Triggers when a contact recently created or updated.
Triggers when a line_item recently created or updated.
Adds a contact to one or more subscription types in HubSpot.
Adds a contact to a specific static list. (Marketing Hub Starter plans and above)
Creates a new company. Deprecated, please switch to "Create Company" action for the most reliable experience with your Zap.
Creates a Company in HubSpot.
Creates a Contact in HubSpot.
Creates associations between objects.
Freshdesk Explore Freshdesk →
Freshdesk is a cloud-based customer support platform featuring multichannel ticketing, self-service portals, and automated helpdesk workflows.
TriggersTriggers when there is a new ticket is created in Freshdesk.
Triggers when a new customer is created.
Triggers when a Note is added to a Ticket.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Add Private or Public notes to a Freshdesk Support Ticket.
Allows you to create a Company entry in Freshdesk.
Creates a Forum under a Category.
Creates a Forum Category.
Create a new Forum Topic on Freshdesk Forums.
Create a ticket in Freshdesk for your domain.
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Actionstep
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Advyzon
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Aesthetic Record EMR
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Other Ticketing apps on Knit
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AnswerConnect
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ArtiBot.ai
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Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
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BoldDesk
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about HubSpot + Freshdesk
Is there a pre-built HubSpot + Freshdesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches HubSpot and Freshdesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built HubSpot or Freshdesk connector?
No. The Agent works whether or not HubSpot or Freshdesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking HubSpot and Freshdesk?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in HubSpot can automatically generate a ticket in Freshdesk for implementation support.