HubSpot + Intercom Integrations
Put HubSpot + Intercom to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between HubSpot and Intercom
See the kind of workflows teams build with HubSpot and Intercom below — describe the exact one you want above and the Agent builds it on demand.
HubSpot + Intercom
When contact properties are updated in HubSpot, update or create the corresponding contact in Intercom to keep both CRM systems in sync.
Open onboarding support tickets for newly closed deals
When a deal is won in HubSpot, automatically create a ticket in Intercom so support engineers can initiate customer onboarding.
See details
Log activity in CRM when customer tickets are created
When a new ticket is created in Intercom, automatically log activity in HubSpot so account managers stay informed of open customer issues.
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Update deal stages when critical support SLAs are breached
If an SLA is breached in Intercom, automatically update the deal stage in HubSpot to alert sales leaders of potential account risks.
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Browse the full workflow library →
Looking to achieve something else with HubSpot and Intercom?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for HubSpot and Intercom
Everything HubSpot and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.
HubSpot Explore HubSpot →
HubSpot is an inbound marketing, sales, and customer service platform that helps businesses attract and manage leads.
TriggersTriggers when new company is available.
Triggers when new contact is available.
Triggers when a CRM object is recently created.
Triggers when a company recently created or updated.
Triggers when a contact recently created or updated.
Triggers when a line_item recently created or updated.
Adds a contact to one or more subscription types in HubSpot.
Adds a contact to a specific static list. (Marketing Hub Starter plans and above)
Creates a new company. Deprecated, please switch to "Create Company" action for the most reliable experience with your Zap.
Creates a Company in HubSpot.
Creates a Contact in HubSpot.
Creates associations between objects.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about HubSpot + Intercom
Is there a pre-built HubSpot + Intercom automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches HubSpot and Intercom's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built HubSpot or Intercom connector?
No. The Agent works whether or not HubSpot or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking HubSpot and Intercom?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in HubSpot can automatically generate a ticket in Intercom for implementation support.