Process opt-outs across both tools
When a subscriber unsubscribes from a campaign in Retention.com, automatically update their record to unsubscribed status in iContact.
See all iContact + Retention.com integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
iContact Explore iContact →
TriggersFires when a new subscriber is added in iContact.
Fires when a contact unsubscribes in iContact.
Fires when a subscriber opens or clicks a campaign in iContact.
Creates or updates a subscriber in iContact.
Unsubscribes a contact in iContact.
Adds a subscriber to a list or segment in iContact.
Sends a one-off transactional email via iContact.
Retention.com Explore Retention.com →
TriggersFires when a new subscriber is added in Retention.com.
Fires when a campaign is sent from Retention.com.
Fires when a subscriber unsubscribes in Retention.com.
Adds or updates a subscriber in Retention.com.
Creates or sends a campaign from Retention.com.
Adds a subscriber to a segment in Retention.com.
More iContact + Retention.com workflows
Sync new email subscribers across marketing platforms
When a subscriber is added in iContact, automatically add them to the corresponding master list and segment in Retention.com.
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Add engaged email readers to custom marketing segments
When an email link is clicked in iContact, automatically add that contact to an active buyer segment in Retention.com for targeted advertising.
See details
See all iContact + Retention.com integrations → · Browse the full workflow library →
Common questions
Can Knit build “Process opt-outs across both tools” between iContact and Retention.com?
Yes — describe it in the box above and Knit's Integrations Agent researches iContact and Retention.com's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why integrate iContact with Retention.com?
It maintains consistent subscriber lists across specialized newsletter services and multi-channel marketing tools, preventing audience fragmentation and missed communications.
How are subscriber unsubscribes handled between iContact and Retention.com?
When a subscriber opts out in either platform, the integration automatically updates their status in the other tool to maintain total compliance.