ilert + Salesforce Integrations, Built by an AI Agent
Put ilert + Salesforce to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between ilert and Salesforce
See the kind of workflows teams build with ilert and Salesforce below — describe the exact one you want above and the Agent builds it on demand.
ilert + Salesforce
When an incident occurs in ilert, update or create support cases in Salesforce.
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Log incidents on affected accounts
When a new incident is opened in ilert, add a note to the affected company record in Salesforce.
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Create follow-up tasks after resolution
When an incident is resolved in ilert, create a follow-up task in Salesforce for the account owner.
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Flag key accounts during an outage
When ilert raises a critical alert, tag the related accounts in Salesforce so the team can prioritize outreach.
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Browse the full workflow library →
Looking to achieve something else with ilert and Salesforce?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for ilert and Salesforce
Everything ilert and Salesforce can do inside a workflow — the triggers that start one and the actions that run when it fires.
ilert Explore ilert →
ilert is an incident management and alert platform that automates on-call scheduling, server uptime monitoring, and incident notifications for IT.
TriggersTriggers when new incidents are created, or when existing incidents change state.
Accepts an incident in iLert
Creates an incident in iLert.
Resolves an incident in iLert
Salesforce Explore Salesforce →
Salesforce is a cloud-based customer relationship management software designed to streamline sales, service, and marketing processes across organizations.
TriggersTriggers when a new Attachment is added to a case.
Triggers when a new Contact is created.
Triggers when a field is updated on the object specified. It will output the old and new field values.
Triggers when an attachment, note, or content document is added or updated on any record of the specified Salesforce object.
Triggers when a new Lead is created.
Triggers when a new outbound message is received in Salesforce.
Adds an existing contact to an existing campaign.
Adds an existing file to an existing Record.
Adds an existing lead to an existing campaign.
Direct pass-through to custom Apex REST endpoints at /services/apexrest/... with minimal processing. Send exactly what your Apex class expects.
Adds an existing contact to an existing campaign.
Creates a new attachment (max 25MB).
Other Monitoring & Incident Management apps on Knit
Explore more Monitoring & Incident Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Amazon CloudWatch
A monitoring and observability service that tracks metrics, logs, and server infrastructure across AWS resources.
Better Stack
Better Stack is an infrastructure monitoring tool providing site uptime alerts, incident management, and centralized log management.
Calibre
Calibre is a web performance monitoring tool that helps developers track and optimize website speed and performance metrics.
ChangeTower
ChangeTower is a website monitoring tool that tracks changes to web pages and sends automated notifications and alerts.
Datadog
A cloud-scale monitoring and security platform that provides observability for cloud infrastructure, servers, and software applications.
DoiT
DoiT is a cloud management platform that helps engineering teams optimize cloud architecture, automate spend, and manage multicloud infrastructure costs.
Dotcom Monitor
A performance monitoring service that tracks website uptime, server availability, web application performance, and network infrastructure health.
elmah.io
elmah.io is a cloud-based error logging and uptime monitoring platform designed for .NET developers and web applications.
Other CRM apps on Knit
Explore more CRM integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10xCRM
10xCRM is a customer relationship management solution that helps sales teams organize contacts, track pipelines, and automate communications.
17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
1FIT
A fitness management platform that provides users with access to multiple gyms and sports facilities under a single membership.
ABC GymSales
ABC GymSales is a sales automation and lead management tool designed specifically for health clubs and commercial fitness centers.
ABC Sales AI
ABC Sales AI is an automated sales enablement platform that assists revenue teams in prospecting, engaging, and managing prospective customer leads.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about ilert + Salesforce
Is there a pre-built ilert + Salesforce automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ilert and Salesforce's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built ilert or Salesforce connector?
No. The Agent works whether or not ilert or Salesforce already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why link incident alerts to a CRM?
When ilert opens an incident, the accounts affected by it matter to sales and success teams. Recording it in Salesforce gives them the context without watching an on-call tool.
Can I notify account owners about incidents?
Yes. When an incident opens or is resolved in ilert, you can create a task or note in Salesforce for the owner of each affected account.