Influitive + Help Scout Integrations, Built by an AI Agent
Put Influitive + Help Scout to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Influitive and Help Scout
See the kind of workflows teams build with Influitive and Help Scout below — describe the exact one you want above and the Agent builds it on demand.
Influitive + Help Scout
When a referral is submitted in Influitive, create a ticket in Help Scout.
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Pause marketing messages when critical support tickets open
When a new support ticket is created in Help Scout, automatically apply a temporary hold tag to the contact in Influitive.
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Create support tickets for unengaged or unsubscribed leads
When a lead unsubscribes in Influitive, automatically create a ticket in Help Scout for an account manager to investigate potential churn.
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Send follow-up communications upon ticket resolution
When a support ticket status changes to solved in Help Scout, update the contact profile in Influitive and add them to a customer satisfaction sequence.
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Browse the full workflow library →
Looking to achieve something else with Influitive and Help Scout?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Influitive and Help Scout
Everything Influitive and Help Scout can do inside a workflow — the triggers that start one and the actions that run when it fires.
Influitive Explore Influitive →
Influitive is a customer advocacy platform that helps companies mobilize brand advocates to create reviews, testimonials, and referrals.
TriggersTriggers when a new topic has been posted in Discussions.
Triggers when an event is logged.
Triggers when a new Advocate joins your AdvocateHub.
Triggers when a reward is redeemed in your AdvocateHub.
Triggers when a Referral is submitted.
Advance the milestone of a Referral in your AdvocateHub
Create a member in your AdvocateHub
Logs a custom event
Send an invite to a member who is in your AdvocateHub and has not been previously invited
Unsubscribe a member of your AdvocateHub from emails
Help Scout Explore Help Scout →
Help Scout is a customer service platform that offers shared inboxes, knowledge bases, and customer support ticketing tools.
TriggersTriggers when a conversation is assigned to an agent.
Triggers when a new conversation is created.
Triggers when a new customer is added.
Triggers when conversation tags are updated.
Adds a note to existing conversation.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
Updates a customer's properties.
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Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
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AnswerConnect
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BoldDesk
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Chaport
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Chat Agents
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ChatAIBot
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Influitive + Help Scout
Is there a pre-built Influitive + Help Scout automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Influitive and Help Scout's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Influitive or Help Scout connector?
No. The Agent works whether or not Influitive or Help Scout already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can support team members manage marketing messaging when an SLA is breached?
Yes, when an SLA breach occurs in Help Scout, a tag can be applied in Influitive to pause marketing emails until the issue is resolved.
Can customer marketing unsubscribes update open support tickets?
Yes, when a contact unsubscribes in Influitive, a comment can be automatically added to open tickets in Help Scout to keep support agents informed.