Tag contacts in marketing workflows from inbound texts
When a customer sends an inbound SMS to Infobip, automatically apply a tag to their profile in Klaviyo to refine their marketing segment.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Infobip Explore Infobip →
TriggersFires when a new text message is received in Infobip.
Fires when a new call comes in or out through Infobip.
Fires when a call is missed in Infobip.
Fires when a call recording finishes processing in Infobip.
Sends a text message through Infobip.
Starts an outbound call via Infobip.
Creates or updates a contact in Infobip.
Sends a recorded voice message via Infobip.
Klaviyo Explore Klaviyo →
TriggersFires when a new lead or contact is captured in Klaviyo.
Fires when a contact enters an automation in Klaviyo.
Fires when a field on a contact changes in Klaviyo.
Fires when a contact unsubscribes in Klaviyo.
Creates or updates a contact in Klaviyo.
Adds a contact to a workflow or campaign in Klaviyo.
Sends an email or message to a contact via Klaviyo.
Changes a contact's tags in Klaviyo.
More Infobip + Klaviyo workflows
Send instant text messages to newly captured leads
When a prospective lead is captured in Klaviyo, automatically send a welcome text message using Infobip to boost quick engagement.
See details
Add missed callers to targeted nurture campaigns
When a caller is missed in Infobip, create or update their contact in Klaviyo and enroll them into an automated follow-up campaign.
See details
See all Infobip + Klaviyo integrations → · Browse the full workflow library →
Common questions
Can Knit build “Tag contacts in marketing workflows from inbound texts” between Infobip and Klaviyo?
Yes — describe it in the box above and Knit's Integrations Agent researches Infobip and Klaviyo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can inbound text messages update contact records in marketing campaigns?
Yes, receiving an SMS in Infobip can automatically update contact details and apply relevant tags in Klaviyo.
How quickly can text messages be sent after a lead submits a form?
As soon as a lead is captured in Klaviyo, Infobip can immediately send a welcome SMS or MMS to start the conversation.