Create subscription customers from inbound phone contacts
When a new call or SMS is received in Infobip, automatically create a customer record in PayFacile to streamline subscription sales.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Infobip Explore Infobip →
TriggersFires when a new text message is received in Infobip.
Fires when a new call comes in or out through Infobip.
Fires when a call is missed in Infobip.
Fires when a call recording finishes processing in Infobip.
Sends a text message through Infobip.
Starts an outbound call via Infobip.
Creates or updates a contact in Infobip.
Sends a recorded voice message via Infobip.
PayFacile Explore PayFacile →
TriggersFires when a new customer is created in PayFacile.
Fires when a subscription is canceled in PayFacile.
Fires when a new invoice is generated in PayFacile.
Fires when a payment attempt fails in PayFacile.
Creates a new customer in PayFacile.
Creates a new subscription in PayFacile.
Cancels an existing subscription in PayFacile.
Updates a customer's billing details in PayFacile.
More Infobip + PayFacile workflows
Send SMS notifications for failed subscription payments
When a payment fails in PayFacile, automatically send an SMS through Infobip prompting the subscriber to update their payment details.
See details
Welcome new subscribers with an automated text
When a new customer or subscription is created in PayFacile, send a welcome text message via Infobip.
See details
See all Infobip + PayFacile integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create subscription customers from inbound phone contacts” between Infobip and PayFacile?
Yes — describe it in the box above and Knit's Integrations Agent researches Infobip and PayFacile's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can SMS help resolve failed subscription payments?
When a payment fails in PayFacile, an automated text message is sent via Infobip with a direct link so the customer can quickly update their payment method.
Can inbound calls update customer subscription profiles?
Yes, when a missed call or new inbound call is logged in Infobip, you can automatically create or update customer profile records in PayFacile.