Log customer text inquiries into store records
When a buyer sends a message in Infobip, execute a custom API request in Square to store their inquiry history on their customer file.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Infobip Explore Infobip →
TriggersFires when a new text message is received in Infobip.
Fires when a new call comes in or out through Infobip.
Fires when a call is missed in Infobip.
Fires when a call recording finishes processing in Infobip.
Sends a text message through Infobip.
Starts an outbound call via Infobip.
Creates or updates a contact in Infobip.
Sends a recorded voice message via Infobip.
Square Explore Square →
TriggersFires when a new affiliate is approved to promote a product in Square.
Fires when an affiliate earns a commission in Square.
Fires when a customer abandons their cart before completing checkout in Square.
Sends a custom API request to Square for actions not covered by a dedicated action.
More Infobip + Square workflows
Recover abandoned shopping carts with SMS
When a customer leaves items behind in Square, automatically send a text discount through Infobip to encourage them to complete checkout.
See details
Welcome new store affiliates via text message
Send an automated text greeting through Infobip whenever a new promotional partner is approved in Square.
See details
See all Infobip + Square integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log customer text inquiries into store records” between Infobip and Square?
Yes — describe it in the box above and Knit's Integrations Agent researches Infobip and Square's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can integrating Square with Infobip help recover lost store sales?
By automatically sending personalized text messages through Infobip when shoppers leave items behind in Square, you can remind buyers about their cart and offer timely checkout incentives.
Can inbound text responses in Infobip update customer records in Square?
Yes, when buyers send text messages or call through Infobip, you can send custom requests to log those inquiries directly against their store account in Square.