Post missed call alerts to support channels

When a missed call occurs in Infobip, automatically send a channel message in WhatsApp Notifications with caller details so someone can follow up immediately.

Try:

See all Infobip + WhatsApp Notifications integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Infobip Explore Infobip →

Triggers

New inbound SMS

Fires when a new text message is received in Infobip.

New call

Fires when a new call comes in or out through Infobip.

Missed call

Fires when a call is missed in Infobip.

Call recording ready

Fires when a call recording finishes processing in Infobip.

Actions

Send an SMS or MMS

Sends a text message through Infobip.

Place an outbound call

Starts an outbound call via Infobip.

Create or update a contact

Creates or updates a contact in Infobip.

Send a voice message

Sends a recorded voice message via Infobip.

WhatsApp Notifications Explore WhatsApp Notifications →

Triggers

New message posted

Fires when a new message is posted to a channel in WhatsApp Notifications.

New channel created

Fires when a new channel is created in WhatsApp Notifications.

Mentioned in a message

Fires when your team or a keyword is mentioned in WhatsApp Notifications.

New file shared

Fires when a new file is shared in WhatsApp Notifications.

Actions

Send channel message

Posts a message to a channel in WhatsApp Notifications.

Send direct message

Sends a direct message to a specific person in WhatsApp Notifications.

Add reaction

Reacts to a message in WhatsApp Notifications.

Invite user to channel

Adds a user to a channel in WhatsApp Notifications.

Share call recordings in discussion channels When a call recording is ready in Infobip, automatically send a direct message in WhatsApp Notifications containing the audio recording link for easy team review. See details

Send SMS updates from team channel messages When a message is posted in a broadcast channel in WhatsApp Notifications, automatically send an SMS to relevant clients using Infobip. See details

See all Infobip + WhatsApp Notifications integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Post missed call alerts to support channels” between Infobip and WhatsApp Notifications?

Yes — describe it in the box above and Knit's Integrations Agent researches Infobip and WhatsApp Notifications's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does integrating WhatsApp Notifications with Infobip help customer communication?

It brings incoming texts and missed calls from Infobip straight into WhatsApp Notifications channels, so your team can respond instantly or review call recordings together.

Can team members send SMS messages to clients directly from WhatsApp Notifications?

Yes, messages posted in specific WhatsApp Notifications channels can automatically initiate outbound SMS or MMS messages through Infobip.