Infraspeak Connecteam

Approve time off based on ticket resolution

When an internal request ticket reaches completed status in Infraspeak, automatically approve the associated time-off request in Connecteam.

Try:

See all Infraspeak + Connecteam integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Infraspeak Explore Infraspeak →

Triggers
New ticket or conversation

Fires when a new support ticket or chat conversation starts in Infraspeak.

Ticket status changed

Fires when a ticket's status changes in Infraspeak.

Ticket assigned

Fires when a ticket in Infraspeak is assigned to an agent.

SLA breached

Fires when a ticket in Infraspeak breaches its response SLA.

Actions
Create ticket

Creates a new ticket in Infraspeak.

Update ticket status

Updates a ticket's status in Infraspeak.

Assign ticket

Assigns a ticket in Infraspeak to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Infraspeak.

Connecteam Explore Connecteam →

Triggers
New employee hired

Fires when a new employee is added in Connecteam.

Employee profile updated

Fires when a field on an employee's profile changes in Connecteam.

Employee terminated

Fires when an employee is offboarded in Connecteam.

Time-off request submitted

Fires when an employee requests time off in Connecteam.

Actions
Create employee record

Creates a new employee record in Connecteam.

Update employee record

Updates a field on an employee's record in Connecteam.

Sync employee status

Syncs an employee's active/terminated status in Connecteam.

Approve or deny time off

Approves or denies a time-off request in Connecteam.

Create onboarding tickets for new hires When a new employee is hired in Connecteam, automatically open an IT onboarding ticket in Infraspeak so equipment and account provisioning starts immediately. See details
Assign offboarding tasks when personnel depart When an employee is terminated in Connecteam, automatically create and assign security tasks in Infraspeak to safely revoke platform access. See details

See all Infraspeak + Connecteam integrations →  ·  Browse the full workflow library →

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA
FAQ

Common questions

Can Knit build “Approve time off based on ticket resolution” between Infraspeak and Connecteam?

Yes — describe it in the box above and Knit's Integrations Agent researches Infraspeak and Connecteam's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting HR tools with ticketing platforms speed up onboarding?

Whenever a new employee is added to HR software, support tickets can be opened instantly to provision hardware, accounts, and workspace access.

Can offboarding be managed through ticketing integrations?

Yes, when an employee termination is recorded in HR software, support tickets are immediately assigned to IT and security teams to revoke access.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human