Extract lead details during chatbot conversations

When a new lead is captured in chat via Insighto.ai, automatically run the conversation text through Wordware to classify intent and extract key contact metadata.

Try:

See all Insighto.ai + Wordware integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Insighto.ai Explore Insighto.ai →

Triggers

New conversation started

Fires when a new chat or conversation begins in Insighto.ai.

Lead captured in chat

Fires when Insighto.ai captures a lead during a conversation.

Conversation handed off

Fires when Insighto.ai escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Insighto.ai.

Generate an answer

Asks Insighto.ai a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Insighto.ai to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Insighto.ai conversation.

Wordware Explore Wordware →

Triggers

New result returned

Fires when Wordware returns a completion, prediction or other result.

Model run failed

Fires when a request to Wordware errors or times out.

Fine-tune job completed

Fires when a fine-tuning job in Wordware finishes.

Actions

Generate a completion

Sends a prompt to Wordware and returns the model's response.

Run a model on an input

Sends text, an image or other data to Wordware and returns the model's output.

Classify or extract data

Uses Wordware to classify or extract structured data from text or images.

Send custom completions back to chat visitors When a conversation starts in Insighto.ai, generate a completion in Wordware and send a tailored message directly back to the visitor. See details

Alert support agents when model fine-tuning completes When a fine-tune job completes in Wordware, automatically send a message through Insighto.ai to notify AI administrators that the updated model is ready. See details

See all Insighto.ai + Wordware integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Extract lead details during chatbot conversations” between Insighto.ai and Wordware?

Yes — describe it in the box above and Knit's Integrations Agent researches Insighto.ai and Wordware's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Insighto.ai to Wordware expand chatbot capabilities?

Connecting Insighto.ai to Wordware allows your chatbot to tap into advanced AI models for deeper context, sentiment classification, and sophisticated text generation beyond standard scripted responses.

Can Insighto.ai notify operators if a backend model process encounters an issue in Wordware?

Yes, when a model run fails in Wordware, you can send an automated message or alert through Insighto.ai to notify system administrators.