When new message in ChatBot.com, sync it to Instabot: Chatbot Platform.

Forward incoming messages from ChatBot.com into Instabot for fallback or secondary routing.

Try:

See all Instabot: Chatbot Platform + ChatBot.com integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Instabot: Chatbot Platform Explore Instabot: Chatbot Platform →

Triggers

New conversation started

Fires when a new chat or conversation begins in Instabot: Chatbot Platform.

Lead captured in chat

Fires when Instabot: Chatbot Platform captures a lead during a conversation.

Conversation handed off

Fires when Instabot: Chatbot Platform escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Instabot: Chatbot Platform.

Generate an answer

Asks Instabot: Chatbot Platform a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Instabot: Chatbot Platform to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Instabot: Chatbot Platform conversation.

ChatBot.com Explore ChatBot.com →

Triggers

New conversation started

Fires when a new chat or conversation begins in ChatBot.com.

Lead captured in chat

Fires when ChatBot.com captures a lead during a conversation.

Conversation handed off

Fires when ChatBot.com escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through ChatBot.com.

Generate an answer

Asks ChatBot.com a question against its knowledge base and returns the answer.

Summarize a conversation

Uses ChatBot.com to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an ChatBot.com conversation.

Transfer handoffs across chatbot platforms When a sales conversation is handed off in Instabot: Chatbot Platform, instantly pass the context to ChatBot.com by posting a preliminary message to continue support. See details

Generate tickets in secondary bots from captured leads Whenever a lead is captured during a chat session in Instabot: Chatbot Platform, automatically log a support or follow-up ticket inside ChatBot.com. See details

Generate conversation summaries during secondary chat sessions When a user starts a new conversation in ChatBot.com, prompt Instabot: Chatbot Platform to generate and attach a concise summary of past interactions. See details

See all Instabot: Chatbot Platform + ChatBot.com integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “When new message in ChatBot.com, sync it to Instabot: Chatbot Platform.” between Instabot: Chatbot Platform and ChatBot.com?

Yes — describe it in the box above and Knit's Integrations Agent researches Instabot: Chatbot Platform and ChatBot.com's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect two separate AI chatbot platforms like Instabot: Chatbot Platform and ChatBot.com?

Connecting Instabot: Chatbot Platform and ChatBot.com allows you to route specialized queries, share conversation summaries, and hand off leads seamlessly between customer-facing and internal bots.

How do lead captures sync between Instabot: Chatbot Platform and ChatBot.com?

When Instabot: Chatbot Platform captures a lead during a live chat, it can pass that data to ChatBot.com to create follow-up tickets or generate complex automated responses.