Instabot: Chatbot Platform + Pure Chat Integrations, Built by an AI Agent
Put Instabot: Chatbot Platform + Pure Chat to work with AI and enterprise-grade automation
Learn more about Instabot: Chatbot Platform integrations or talk to a human
4.9/5 on G2·
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Workflows you can build between Instabot: Chatbot Platform and Pure Chat
See the kind of workflows teams build with Instabot: Chatbot Platform and Pure Chat below — describe the exact one you want above and the Agent builds it on demand.
Instabot: Chatbot Platform + Pure Chat
When a new chat request is received in Pure Chat, hand over or sync the chat request to Instabot: Chatbot Platform.
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Convert unresolved bot chats into support tickets
When a conversation is handed off in Instabot: Chatbot Platform, automatically create a detailed support ticket in Pure Chat with a summary of the dialogue.
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Summarize tickets when SLA thresholds are breached
When an SLA is breached in Pure Chat, automatically use Instabot: Chatbot Platform to generate a conversation summary and add a comment to the ticket.
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Send chatbot updates when tickets are resolved
When a ticket status changes in Pure Chat, send an automated follow-up message through Instabot: Chatbot Platform to keep the customer updated.
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Browse the full workflow library →
Looking to achieve something else with Instabot: Chatbot Platform and Pure Chat?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Instabot: Chatbot Platform and Pure Chat
Everything Instabot: Chatbot Platform and Pure Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.
Instabot: Chatbot Platform Explore Instabot: Chatbot Platform →
A conversational chatbot platform designed to engage website visitors, qualify leads, and schedule client meetings automatically.
TriggersTriggers when a user completes the selected goal(s) when they talk to the selected bot(s).
Triggers when the Instabot platform sees a new user for the first time.
Triggers when a new user engages with the specified bot(s).
Triggers when Zapier node is reached.
Sends a message to Instabot's Zapier Node.
Pure Chat Explore Pure Chat →
A live chat software that enables businesses to communicate directly with website visitors to provide real-time support.
TriggersTriggers when a live chat conversation ends.
Triggers whenever a website visitor initiates a new chat request.
Triggers when a new email address is collected by Pure Chat.
Other AI Assistants & Chatbots apps on Knit
Explore more AI Assistants & Chatbots integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AI Chatbot Hub
A platform for building, deploying, and managing automated conversational chatbots to handle customer support and website engagement.
AI Number
AI Number is an artificial intelligence virtual phone assistant that handles inbound phone calls, answers questions, and routes inquiries automatically.
AI/ML
AI/ML API is a unified platform that provides access to numerous artificial intelligence models through a single developer interface.
Aira
Aira is an artificial intelligence assistant platform designed to automate responses and support user interactions.
AirOps
AirOps is a platform that enables teams to build, test, and deploy custom AI workflows, assistants, and document generation tools.
Allo
Allo is an AI assistant software that helps teams organize workspace knowledge, summarize information, and automate routine operational tasks.
aperfectstay
aperfectstay is an AI-powered guest communication and property management assistant for short-term rental hosts and property managers.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Instabot: Chatbot Platform + Pure Chat
Is there a pre-built Instabot: Chatbot Platform + Pure Chat automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Instabot: Chatbot Platform and Pure Chat's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Instabot: Chatbot Platform or Pure Chat connector?
No. The Agent works whether or not Instabot: Chatbot Platform or Pure Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does integrating Instabot: Chatbot Platform with Pure Chat improve support team efficiency?
Chatbots handle routine questions and automatically convert unresolved conversations into detailed support tickets, allowing agents to step in with full context.
Can updates on ticket status be sent back to the customer chatbot?
Yes, when a support ticket status changes in Pure Chat, you can automatically send a message through Instabot: Chatbot Platform to notify the user.