Instabot: Chatbot Platform + Pure Chat Integrations
Put Instabot: Chatbot Platform + Pure Chat to work with AI and enterprise-grade automation
Learn more about Instabot: Chatbot Platform integrations or talk to a human
4.9/5 on G2·
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Workflows you can build between Instabot: Chatbot Platform and Pure Chat
See the kind of workflows teams build with Instabot: Chatbot Platform and Pure Chat below — describe the exact one you want above and the Agent builds it on demand.
Instabot: Chatbot Platform + Pure Chat
When a new chat request is received in Pure Chat, hand over or sync the chat request to Instabot: Chatbot Platform.
Pause marketing messages when critical support tickets open
When a new support ticket is created in Pure Chat, automatically apply a temporary hold tag to the contact in Instabot: Chatbot Platform.
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Create support tickets for unengaged or unsubscribed leads
When a lead unsubscribes in Instabot: Chatbot Platform, automatically create a ticket in Pure Chat for an account manager to investigate potential churn.
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Send follow-up communications upon ticket resolution
When a support ticket status changes to solved in Pure Chat, update the contact profile in Instabot: Chatbot Platform and add them to a customer satisfaction sequence.
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Browse the full workflow library →
Looking to achieve something else with Instabot: Chatbot Platform and Pure Chat?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Instabot: Chatbot Platform and Pure Chat
Everything Instabot: Chatbot Platform and Pure Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.
Instabot: Chatbot Platform Explore Instabot: Chatbot Platform →
A conversational chatbot platform designed to engage website visitors, qualify leads, and schedule client meetings automatically.
Knit's Integrations Agent builds Instabot: Chatbot Platform's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Instabot: Chatbot Platform's API.
Pure Chat Explore Pure Chat →
A live chat software that enables businesses to communicate directly with website visitors to provide real-time support.
TriggersTriggers when a live chat conversation ends.
Triggers whenever a website visitor initiates a new chat request.
Triggers when a new email address is collected by Pure Chat.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Instabot: Chatbot Platform + Pure Chat
Is there a pre-built Instabot: Chatbot Platform + Pure Chat automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Instabot: Chatbot Platform and Pure Chat's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Instabot: Chatbot Platform or Pure Chat connector?
No. The Agent works whether or not Instabot: Chatbot Platform or Pure Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can support team members manage marketing messaging when an SLA is breached?
Yes, when an SLA breach occurs in Pure Chat, a tag can be applied in Instabot: Chatbot Platform to pause marketing emails until the issue is resolved.
Can customer marketing unsubscribes update open support tickets?
Yes, when a contact unsubscribes in Instabot: Chatbot Platform, a comment can be automatically added to open tickets in Pure Chat to keep support agents informed.