Instagram for Business + WhatsApp Business Integrations
Put Instagram for Business + WhatsApp Business to work with AI and enterprise-grade automation
Learn more about Instagram for Business integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Instagram for Business and WhatsApp Business
See the kind of workflows teams build with Instagram for Business and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.
Instagram for Business + WhatsApp Business
When a new message is received in WhatsApp Business, sync customer messaging profiles with Instagram for Business.
Send text alerts for direct social media mentions
When a new mention or comment is published on Instagram for Business, automatically send an SMS or MMS using WhatsApp Business so your support team never misses an inquiry.
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Queue social posts based on popular text inquiries
When a new inbound SMS is received in WhatsApp Business, automatically add a post to the queue in Instagram for Business to address trending topics publicly.
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Create phone contacts from social media interactions
When a user leaves a new mention or comment in Instagram for Business, automatically create or update a contact in WhatsApp Business to continue the conversation via text.
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Browse the full workflow library →
Looking to achieve something else with Instagram for Business and WhatsApp Business?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Instagram for Business and WhatsApp Business
Everything Instagram for Business and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.
Instagram for Business Explore Instagram for Business →
Instagram for Business provides tools for companies to manage brand profiles, run ad campaigns, and engage with followers on Instagram.
Knit's Integrations Agent builds Instagram for Business's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Instagram for Business's API.
WhatsApp Business Explore WhatsApp Business →
A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.
TriggersTriggers when a message you sent changes status (sent, delivered, read, or failed).
Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.
Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Sends a template message to a WhatsApp user.
Other Social Media apps on Knit
Explore more Social Media integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Agorapulse
Agorapulse is a social media management platform that helps businesses publish content, monitor social channels, and analyze audience engagement.
AppSorteos
A marketing tool for running online giveaways, contest draws, and random comment picking across major social media platforms.
Bettermode
An all-in-one customer community platform that enables brands to build interactive online forums and user communities.
Bluesky
Bluesky is a decentralized social networking platform for sharing microblogging updates and engaging with online communities.
Bluesky by Unshape
Bluesky by Unshape allows users to schedule posts and publish updates directly to the Bluesky social media network.
Buffer
Buffer is a social media management app that allows users to schedule posts, analyze performance, and manage multiple social accounts.
Chatfuel
Chatfuel is a chatbot building platform designed to automate conversations and customer support on social messaging channels.
Communi App
A community engagement platform that allows organizations to create private networks for members, events, and discussions.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Instagram for Business + WhatsApp Business
Is there a pre-built Instagram for Business + WhatsApp Business automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Instagram for Business and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Instagram for Business or WhatsApp Business connector?
No. The Agent works whether or not Instagram for Business or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting WhatsApp Business to Instagram for Business improve customer response times?
You can automatically send a text alert in WhatsApp Business whenever a customer leaves an urgent mention or comment on Instagram for Business.
Can I collect contacts from social channels into my phone messaging system?
Yes, public interactions such as comments in Instagram for Business can automatically create or update a contact record in WhatsApp Business.