Intercom BrightMove

Intercom + BrightMove Integrations

Put Intercom + BrightMove to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Intercom and BrightMove below — describe the exact one you want above and the Agent builds it on demand.

Intercom + BrightMove When new candidate activity occurs in BrightMove, update contact timeline in Intercom.
Create IT provisioning tickets when an offer is extended When an offer is extended in BrightMove, automatically create an IT setup ticket in Intercom to prepare equipment for the incoming hire. See details
Advance candidate recruitment stage when provisioning ticket closes When an onboarding support ticket status changes to completed in Intercom, automatically update the candidate stage in BrightMove to ready for day one. See details
Add comments to candidate support tickets when candidate applies When a new candidate applies in BrightMove, automatically create or update a recruitment ticket in Intercom to assign a team reviewer. See details

Browse the full workflow library →

Looking to achieve something else with Intercom and BrightMove?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Intercom and BrightMove

Everything Intercom and BrightMove can do inside a workflow — the triggers that start one and the actions that run when it fires.

Intercom Explore Intercom →

Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.

Triggers
Lead Added Email

Triggers when a Lead enters an email address.

Lead Converted to User

Triggers when a lead converts to a user.

New Lead

Triggers when a new Lead is created.

Contact Replied

Triggers when a Contact replies to a Conversation in Intercom.

Tag Added to Lead

Triggers when a Lead is tagged.

New Conversation Rating

Triggers when a conversation receives a rating.

Actions
Add Note

Add a note to a user.

Add Tag to Contact

Add a Tag to a specific Intercom Contact.

Create Article

Creates a new article in your Help Center.

Create Conversation

Creates a new conversation from a contact.

Create Data Event

Submit a Data Event to your Intercom account.

Create or Update Company

Creates or Updates a Company in Intercom.

BrightMove Explore BrightMove →

BrightMove is applicant tracking system (ATS) software designed for recruiting agencies and HR departments to manage candidate pipelines.

Triggers
Approved Timesheet

Triggers when a timesheet is approved and ready for billing.

Update Candidate / Applicant

Triggers when a candidate/applicant is updated.

Update Company Submittal Activity

Triggers when a submittal activity is updated.

Update Submittal Activity

Triggers when a submittal activity is updated.

New Activity

Triggers when a new activity is created.

New Candidate / Applicant

Triggers when a new candidate/applicant is created.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Intercom + BrightMove

Is there a pre-built Intercom + BrightMove automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and BrightMove's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Intercom or BrightMove connector?

No. The Agent works whether or not Intercom or BrightMove already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting BrightMove with Intercom help internal operations?

It automatically creates helpdesk or IT provisioning tickets in Intercom when candidates reach key stages in BrightMove, like interview preparation or offer extensions.

Can ticket updates in Intercom change candidate stages in BrightMove?

Yes, resolving or closing background check or IT provisioning tickets in Intercom can automatically advance candidate recruitment stages in BrightMove.

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