Intercom Leadinfo

Intercom + Leadinfo Integrations

Put Intercom + Leadinfo to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Intercom and Leadinfo below — describe the exact one you want above and the Agent builds it on demand.

Intercom + Leadinfo Create or update lead profiles in Intercom when a company lead is shared in Leadinfo.
Target struggling support contacts with retention segments When an SLA is breached in Intercom, automatically add the affected customer to a specialized retention segment in Leadinfo for tailored follow-up. See details
Follow up on marketing unsubscribes with support tickets When a contact unsubscribes in Leadinfo, automatically create a ticket in Intercom so account managers can reach out and gather feedback. See details
Subscribe support contacts to marketing campaigns When a new ticket is created in Intercom, automatically add the customer as a subscriber in Leadinfo to ensure they receive critical product updates. See details

Browse the full workflow library →

Looking to achieve something else with Intercom and Leadinfo?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Intercom and Leadinfo

Everything Intercom and Leadinfo can do inside a workflow — the triggers that start one and the actions that run when it fires.

Intercom Explore Intercom →

Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.

Triggers
Lead Added Email

Triggers when a Lead enters an email address.

Lead Converted to User

Triggers when a lead converts to a user.

New Lead

Triggers when a new Lead is created.

Contact Replied

Triggers when a Contact replies to a Conversation in Intercom.

Tag Added to Lead

Triggers when a Lead is tagged.

New Conversation Rating

Triggers when a conversation receives a rating.

Actions
Add Note

Add a note to a user.

Add Tag to Contact

Add a Tag to a specific Intercom Contact.

Create Article

Creates a new article in your Help Center.

Create Conversation

Creates a new conversation from a contact.

Create Data Event

Submit a Data Event to your Intercom account.

Create or Update Company

Creates or Updates a Company in Intercom.

Leadinfo Explore Leadinfo →

A B2B lead generation tool that identifies corporate website visitors by their IP addresses for sales outreach.

Triggers
Lead Bot

Triggers when a Lead Bot is successfully submitted.

Share

Triggers when a company is manually shared in the Inbox

Sharing a Contact

Triggers when a Contact is shared with Zapier

Trigger

Triggers when a configured trigger inside Leadinfo is matched

Trigger Contact

Triggers when a Contact is shared with Zapier via a Trigger

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Intercom + Leadinfo

Is there a pre-built Intercom + Leadinfo automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and Leadinfo's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Intercom or Leadinfo connector?

No. The Agent works whether or not Intercom or Leadinfo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Leadinfo and Intercom help our support team?

It gives support agents full visibility into recent marketing touchpoints and allows team members to handle subscriber churn risks automatically.

Can unsubscribing from marketing emails generate a support ticket?

Yes, when a contact unsubscribes in Leadinfo, you can automatically create a ticket in Intercom so customer service teams can investigate potential churn.

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