Schedule support meetings for urgent tickets
When a new ticket is created in Intercom, automatically find available time in meetergo and schedule a resolution call with the customer.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Intercom Explore Intercom →
TriggersFires when a new support ticket is created in Intercom.
Fires when a ticket's status changes in Intercom.
Fires when a ticket in Intercom is assigned to an agent.
Fires when a ticket in Intercom breaches its response SLA.
Creates a new ticket in Intercom.
Updates a ticket's status in Intercom.
Assigns a ticket in Intercom to an agent.
Posts an internal or public comment on a ticket in Intercom.
meetergo Explore meetergo →
TriggersFires when a new event is created in meetergo.
Fires when an event's time or details change in meetergo.
Fires when an event in meetergo is canceled.
Fires shortly before a scheduled event in meetergo starts.
Creates a new event in meetergo.
Updates an existing event in meetergo.
Cancels an event in meetergo.
Finds an open time slot on a calendar in meetergo.
More Intercom + meetergo workflows
See all Intercom + meetergo integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “Schedule support meetings for urgent tickets” between Intercom and meetergo?
Yes — describe it in the box above and Knit's Integrations Agent researches Intercom and meetergo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting meetergo to Intercom help customer support teams?
It helps support reps reserve calendar time for customer inquiries and automatically alerts managers to ticket deadline breaches via calendar updates.
Can scheduled calendar events automatically generate tickets?
Yes, upcoming events in meetergo can automatically create support or service tickets in Intercom to track follow-up tasks.