Intercom + Pointagram Integrations
Put Intercom + Pointagram to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Intercom and Pointagram
See the kind of workflows teams build with Intercom and Pointagram below — describe the exact one you want above and the Agent builds it on demand.
Intercom + Pointagram
When testing connection in Pointagram, sync customer gamification profiles with Intercom.
Create a ticket when a metric threshold is crossed
When an operational metric crosses a defined threshold in Pointagram, automatically create an investigation ticket in Intercom.
See details
Refresh analytics dashboards when an SLA is breached
Whenever a support ticket breaches its SLA in Intercom, automatically refresh reporting dashboards in Pointagram to reflect updated compliance data.
See details
Create a ticket when a scheduled report is ready
When a scheduled analysis report finishes generating in Pointagram, automatically create a review ticket in Intercom for team inspection.
See details
Browse the full workflow library →
Looking to achieve something else with Intercom and Pointagram?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Intercom and Pointagram
Everything Intercom and Pointagram can do inside a workflow — the triggers that start one and the actions that run when it fires.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Pointagram Explore Pointagram →
Pointagram is a gamification and performance tracking platform that creates custom dashboards to visualize team KPIs and employee metrics.
TriggersPolling webhook for players. Triggers when players are created in Pointagram.
Polling webhook for teams in Pointagram. Triggers when a team is created in Pointagram.
Triggers when a player purchases a reward store item
Endpoint to verify connection to Pointagram.
Add points for a player in a score series.
Creates a new player.
Create a team in Pointagram
Adds a player to a team
Get information about the reward store
Updates an existing player.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Analytics & BI apps on Knit
Explore more Analytics & BI integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Appbot
Appbot is an app review monitoring and sentiment analysis tool that aggregates feedback from mobile app stores and online review platforms.
ArborNote
ArborNote is a management and mapping software platform designed for arborists and tree care professionals to estimate and track work.
Arrivala
Arrivala is an automated review collection platform that helps businesses collect, manage, and display customer feedback and online ratings.
Auryc
Auryc is a digital analytics platform that provides session replay, heatmaps, and customer behavior insights for web and mobile applications.
Behavior Sales
Behavior Sales is a sales intelligence tool that analyzes buyer personalities and communication styles to help sales representatives optimize outreach.
Birdeye
Birdeye is a customer experience and review management platform that gathers feedback, manages online reputation, and drives local reviews.
Brieferr
Brieferr is a data reporting and analytics platform that consolidates business metrics into automated summaries and insights for teams.
BuzzBoard Ignite
BuzzBoard Ignite is analytics & BI software.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Intercom + Pointagram
Is there a pre-built Intercom + Pointagram automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and Pointagram's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Intercom or Pointagram connector?
No. The Agent works whether or not Intercom or Pointagram already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can metric anomalies automatically open support tickets?
Yes, when a key business metric crosses a specified threshold in Pointagram, a new ticket can automatically be created in Intercom.
How can ticket resolution data update our reporting dashboards?
When tickets are updated or SLAs are breached in Intercom, you can automatically refresh reporting dashboards in Pointagram for real-time visibility.