Intercom Refersion

Create partner support tickets when affiliates earn commissions

When an affiliate earns a milestone commission in Refersion, automatically create and assign a VIP ticket in Intercom for financial verification and payout processing.

Try:

See all Intercom + Refersion integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Intercom Explore Intercom →

Triggers
New ticket created

Fires when a new support ticket is created in Intercom.

Ticket status changed

Fires when a ticket's status changes in Intercom.

Ticket assigned

Fires when a ticket in Intercom is assigned to an agent.

SLA breached

Fires when a ticket in Intercom breaches its response SLA.

Actions
Create ticket

Creates a new ticket in Intercom.

Update ticket status

Updates a ticket's status in Intercom.

Assign ticket

Assigns a ticket in Intercom to an agent.

Add ticket comment

Posts an internal or public comment on a ticket in Intercom.

Refersion Explore Refersion →

Triggers
New affiliate approved

Fires when a new affiliate is approved to promote a product in Refersion.

Affiliate commission earned

Fires when an affiliate earns a commission in Refersion.

Cart abandoned

Fires when a customer abandons their cart before completing checkout in Refersion.

Actions
Make a custom API request

Sends a custom API request to Refersion for actions not covered by a dedicated action.

Open support tickets for abandoned high-value carts When a customer abandons a high-value cart in Refersion, automatically create a ticket in Intercom so a support agent can assist with checkout. See details
Initiate store account adjustments when tickets are resolved When a support ticket status changes to resolved in Intercom, automatically send a custom API request to Refersion to update customer records or promotional access. See details

See all Intercom + Refersion integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create partner support tickets when affiliates earn commissions” between Intercom and Refersion?

Yes — describe it in the box above and Knit's Integrations Agent researches Intercom and Refersion's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Refersion to Intercom help with abandoned carts?

When a high-value cart is abandoned in Refersion, an automated support ticket is opened in Intercom so customer service reps can reach out and offer assistance.

Can support ticket resolutions update my ecommerce store?

Yes, when a support ticket status updates in Intercom, you can send custom requests to Refersion to adjust partner account settings or issue store credits.

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