Intercom + Trustpilot Integrations
Put Intercom + Trustpilot to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Intercom and Trustpilot
See the kind of workflows teams build with Intercom and Trustpilot below — describe the exact one you want above and the Agent builds it on demand.
Intercom + Trustpilot
When a user in Intercom receives a designated tag, trigger a Trustpilot review invitation email to that user.
Create a ticket when a metric threshold is crossed
When an operational metric crosses a defined threshold in Trustpilot, automatically create an investigation ticket in Intercom.
See details
Refresh analytics dashboards when an SLA is breached
Whenever a support ticket breaches its SLA in Intercom, automatically refresh reporting dashboards in Trustpilot to reflect updated compliance data.
See details
Create a ticket when a scheduled report is ready
When a scheduled analysis report finishes generating in Trustpilot, automatically create a review ticket in Intercom for team inspection.
See details
Browse the full workflow library →
Looking to achieve something else with Intercom and Trustpilot?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Intercom and Trustpilot
Everything Intercom and Trustpilot can do inside a workflow — the triggers that start one and the actions that run when it fires.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Trustpilot Explore Trustpilot →
An online consumer review platform that enables customers to post product ratings and businesses to manage their brand reputation.
ActionsCreate a new invitation to review your company on Trustpilot.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Analytics & BI apps on Knit
Explore more Analytics & BI integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Appbot
Appbot is an app review monitoring and sentiment analysis tool that aggregates feedback from mobile app stores and online review platforms.
ArborNote
ArborNote is a management and mapping software platform designed for arborists and tree care professionals to estimate and track work.
Arrivala
Arrivala is an automated review collection platform that helps businesses collect, manage, and display customer feedback and online ratings.
Auryc
Auryc is a digital analytics platform that provides session replay, heatmaps, and customer behavior insights for web and mobile applications.
Behavior Sales
Behavior Sales is a sales intelligence tool that analyzes buyer personalities and communication styles to help sales representatives optimize outreach.
Birdeye
Birdeye is a customer experience and review management platform that gathers feedback, manages online reputation, and drives local reviews.
Brieferr
Brieferr is a data reporting and analytics platform that consolidates business metrics into automated summaries and insights for teams.
BuzzBoard Ignite
BuzzBoard Ignite is analytics & BI software.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Intercom + Trustpilot
Is there a pre-built Intercom + Trustpilot automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and Trustpilot's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Intercom or Trustpilot connector?
No. The Agent works whether or not Intercom or Trustpilot already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can metric anomalies automatically open support tickets?
Yes, when a key business metric crosses a specified threshold in Trustpilot, a new ticket can automatically be created in Intercom.
How can ticket resolution data update our reporting dashboards?
When tickets are updated or SLAs are breached in Intercom, you can automatically refresh reporting dashboards in Trustpilot for real-time visibility.