Intercom Visible

Intercom + Visible Integrations

Put Intercom + Visible to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Intercom and Visible below — describe the exact one you want above and the Agent builds it on demand.

Intercom + Visible When a request is completed in Visible, update user profile attributes in Intercom.
Create a ticket when a metric threshold is crossed When an operational metric crosses a defined threshold in Visible, automatically create an investigation ticket in Intercom. See details
Refresh analytics dashboards when an SLA is breached Whenever a support ticket breaches its SLA in Intercom, automatically refresh reporting dashboards in Visible to reflect updated compliance data. See details
Create a ticket when a scheduled report is ready When a scheduled analysis report finishes generating in Visible, automatically create a review ticket in Intercom for team inspection. See details

Browse the full workflow library →

Looking to achieve something else with Intercom and Visible?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Intercom and Visible

Everything Intercom and Visible can do inside a workflow — the triggers that start one and the actions that run when it fires.

Intercom Explore Intercom →

Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.

Triggers
Lead Added Email

Triggers when a Lead enters an email address.

Lead Converted to User

Triggers when a lead converts to a user.

New Lead

Triggers when a new Lead is created.

Contact Replied

Triggers when a Contact replies to a Conversation in Intercom.

Tag Added to Lead

Triggers when a Lead is tagged.

New Conversation Rating

Triggers when a conversation receives a rating.

Actions
Add Note

Add a note to a user.

Add Tag to Contact

Add a Tag to a specific Intercom Contact.

Create Article

Creates a new article in your Help Center.

Create Conversation

Creates a new conversation from a contact.

Create Data Event

Submit a Data Event to your Intercom account.

Create or Update Company

Creates or Updates a Company in Intercom.

Visible Explore Visible →

Visible is investor communications and analytics software that helps companies track performance metrics and report to stakeholders.

Triggers
New Request Completed

Triggers when a response to a request is completed (investor platform only)

Actions
Create Investor

Creates a new investor in a fundraising pipeline

Create or Update Contact

Creates a contact (or updates contact based on email address)

Add Value to Metric

Increments a data point for an existing metric (the metric must be a daily metric)

Create Portfolio Company

Creates a new portfolio company (investor platform only)

Set Value for Metric

Sets or replaces a data point for an existing metric (the metric must be a daily metric)

Enterprise-grade security

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Intercom + Visible

Is there a pre-built Intercom + Visible automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and Visible's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Intercom or Visible connector?

No. The Agent works whether or not Intercom or Visible already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can metric anomalies automatically open support tickets?

Yes, when a key business metric crosses a specified threshold in Visible, a new ticket can automatically be created in Intercom.

How can ticket resolution data update our reporting dashboards?

When tickets are updated or SLAs are breached in Intercom, you can automatically refresh reporting dashboards in Visible for real-time visibility.

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