Register customers for onboarding webinars upon ticket resolution

When an onboarding ticket status changes to resolved in Intercom, automatically register the customer for an upcoming live product webinar in Webinaris.

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See all Intercom + Webinaris integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Intercom Explore Intercom →

Triggers

New ticket created

Fires when a new support ticket is created in Intercom.

Ticket status changed

Fires when a ticket's status changes in Intercom.

Ticket assigned

Fires when a ticket in Intercom is assigned to an agent.

SLA breached

Fires when a ticket in Intercom breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Intercom.

Update ticket status

Updates a ticket's status in Intercom.

Assign ticket

Assigns a ticket in Intercom to an agent.

Add ticket comment

Posts an internal or public comment on a ticket in Intercom.

Webinaris Explore Webinaris →

Triggers

New webinar registration

Fires when someone registers for a webinar in Webinaris.

Attendee joined

Fires when a registrant joins a live webinar in Webinaris.

Attendee missed the webinar

Fires when a registrant does not attend a webinar in Webinaris.

Actions

Registers someone for a webinar in Webinaris.

Create or update a session

Creates or updates a webinar session in Webinaris.

Add tags to a registrant

Tags a registrant's record in Webinaris.

Open support tickets for attendees who missed a live session When a registered customer misses a mandatory webinar in Webinaris, automatically create a ticket in Intercom so a representative can send a recording or reschedule. See details

Log webinar attendance as a note on open support tickets When a customer joins a live event in Webinaris, automatically add a comment to their existing ticket in Intercom. See details

See all Intercom + Webinaris integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Register customers for onboarding webinars upon ticket resolution” between Intercom and Webinaris?

Yes — describe it in the box above and Knit's Integrations Agent researches Intercom and Webinaris's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the benefits of linking Intercom with Webinaris?

Connecting Intercom and Webinaris aligns webinar participation with customer support, allowing teams to register users for sessions and follow up on missed events effortlessly.

Can missed webinar attendances open automated support tickets?

Yes, if a registrant misses a session in Webinaris, a support ticket can automatically be created in Intercom for follow-up outreach.