ISN Marlie AI

ISN + Marlie AI Integrations, Built by an AI Agent

Put ISN + Marlie AI to work with AI and enterprise-grade automation

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See the kind of workflows teams build with ISN and Marlie AI below — describe the exact one you want above and the Agent builds it on demand.

ISN + Marlie AI When a call is completed in Marlie AI, log the call summary as an inquiry in ISN. See details
Convert chatbot lead captures into new CRM contacts When a visitor provides contact details during a chat in Marlie AI, automatically create or update their contact profile and log the activity in ISN. See details
Open deal opportunities after chatbot handoffs When an AI chatbot handoff occurs in Marlie AI, automatically create a new sales deal in ISN so account executives can take over seamless follow-up. See details
Send personalized AI chatbot messages when deal stages change When a lead moves to a specific deal stage in ISN, automatically instruct Marlie AI to send a targeted follow-up or answer prospective buyer questions. See details

Browse the full workflow library →

Looking to achieve something else with ISN and Marlie AI?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for ISN and Marlie AI

Everything ISN and Marlie AI can do inside a workflow — the triggers that start one and the actions that run when it fires.

ISN Explore ISN →

ISN is CRM and business management software specifically built for home inspection professionals.

Triggers
Agent Updated

Triggers when an agent has been updated.

Client Updated

Triggers when a client has been updated.

Event Created

Triggers when an event has been created.

Event Updated

Triggers when an event has been updated.

Note Created

Triggers when a new note is created.

Order Canceled

Triggers when an order has been canceled.

Actions
Create Agent

Creates a new agent

Create Client

Creates a new client

Create Task

Creates a new task

Complete Task

Complete a Task

Create Calendar Event

Creates a new calendar event

Update Calendar Event

Updates a Calendar Event

Marlie AI Explore Marlie AI →

Marlie AI is an artificial intelligence tool that helps customer support teams draft responses and automate ticket resolution.

Triggers
Live Call: Customer Lookup Requested (Advanced)

Triggers when Marlie needs to look up a caller in your custom data source during a live call. Requires Reply to Marlie within 30 seconds. Skip this when using a directly connected CRM.

Call Completed

Triggers when a call with your Marlie AI agent ends. Recommended for most workflows; includes formatted phone numbers, flattened collected data, and an optional transcript.

Live Call: Booking Requested (Advanced)

Triggers when Marlie confirms a booking during a live call and needs your custom system to save it. Requires Reply to Marlie within 30 seconds. Skip this when using a directly connected CRM.

Actions
Reply to Booking Request (Advanced)

Sends the booking result for a live call. Use only with the “Live Call: Booking Requested” trigger and make this the final Zap step within 30 seconds.

Reply to Customer Lookup Request (Advanced)

Sends the customer lookup result for a live call. Use only with the “Live Call: Customer Lookup Requested” trigger and make this the final Zap step within 30 seconds.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about ISN + Marlie AI

Is there a pre-built ISN + Marlie AI automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ISN and Marlie AI's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built ISN or Marlie AI connector?

No. The Agent works whether or not ISN or Marlie AI already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting a chatbot to my CRM benefit my sales team?

Leads gathered by Marlie AI are immediately passed to ISN as updated contacts or sales opportunities, giving reps rich context without manual data entry.

Can chatbot conversations automatically update existing sales deals?

Yes, when a conversation is handed off or finished in Marlie AI, details and interaction logs can automatically update contact profiles or deal stages in ISN.

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