Tag contacts when reported bugs are resolved

When an issue status changes to resolved in ISO Manager, apply a tag to the affected contact in BotConversa to trigger follow-up outreach.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

ISO Manager Explore ISO Manager →

Triggers

New issue captured

Fires when a new error or issue is captured in ISO Manager.

Issue status changed

Fires when an issue's status changes in ISO Manager.

Deployment tracked

Fires when a new deployment is tracked in ISO Manager.

Actions

Create issue

Creates or updates an issue in ISO Manager.

Assign issue

Assigns an issue in ISO Manager to a teammate.

Resolve issue

Resolves or mutes an issue in ISO Manager.

BotConversa Explore BotConversa →

Triggers

New lead captured

Fires when a new lead or contact is captured in BotConversa.

Contact enters a workflow

Fires when a contact enters an automation in BotConversa.

Contact updated

Fires when a field on a contact changes in BotConversa.

Contact unsubscribed

Fires when a contact unsubscribes in BotConversa.

Actions

Create or update a contact

Creates or updates a contact in BotConversa.

Add a contact to a campaign

Adds a contact to a workflow or campaign in BotConversa.

Send a message

Sends an email or message to a contact via BotConversa.

Apply or remove a tag

Changes a contact's tags in BotConversa.

Create engineering tasks for high-value user onboarding When a contact enters a technical onboarding workflow in BotConversa, create an issue in ISO Manager so the dev team can assist. See details

Broadcast deployment updates to customer campaigns When a deployment is tracked in ISO Manager, send a targeted update message in BotConversa to notify users of new features. See details

See all ISO Manager + BotConversa integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Tag contacts when reported bugs are resolved” between ISO Manager and BotConversa?

Yes — describe it in the box above and Knit's Integrations Agent researches ISO Manager and BotConversa's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What is the benefit of connecting ISO Manager to BotConversa?

Connecting ISO Manager to BotConversa ensures marketing messages automatically pause or launch based on software deployment events or active technical issue resolutions.

Can customer bug reports in BotConversa trigger technical tasks in ISO Manager?

Yes, when high-value contacts encounter issues or enter support workflows in BotConversa, engineering tasks can be automatically logged in ISO Manager for investigation.