Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Jills Office, automatically log the activity on the contact's record in Markate.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Jills Office Explore Jills Office →

Triggers

New inbound SMS

Fires when a new text message is received in Jills Office.

New call

Fires when a new call comes in or out through Jills Office.

Missed call

Fires when a call is missed in Jills Office.

Call recording ready

Fires when a call recording finishes processing in Jills Office.

Actions

Send an SMS or MMS

Sends a text message through Jills Office.

Place an outbound call

Starts an outbound call via Jills Office.

Create or update a contact

Creates or updates a contact in Jills Office.

Send a voice message

Sends a recorded voice message via Jills Office.

Markate Explore Markate →

Triggers

New lead created

Fires when a new lead or contact is created in Markate.

Deal stage changed

Fires when a deal moves to a new stage in Markate.

Deal won

Fires when a deal is marked won in Markate.

Contact updated

Fires when a field on a contact changes in Markate.

Actions

Create or update contact

Creates or updates a contact in Markate.

Create deal

Creates a new deal in Markate.

Update deal stage

Moves a deal to a new stage in Markate.

Log activity

Logs a call, email, or note against a record in Markate.

Send text messages to newly created leads When a new lead is created in Markate, automatically send a welcome SMS via Jills Office to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Markate, send an automated SMS via Jills Office to confirm details with the client. See details

See all Jills Office + Markate integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Jills Office and Markate?

Yes — describe it in the box above and Knit's Integrations Agent researches Jills Office and Markate's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Markate and Jills Office help track phone communications?

Inbound calls, text messages, and missed calls handled in Jills Office can automatically log activities or update lead profiles directly inside Markate.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Markate can prompt Jills Office to send an automated SMS confirmation or message to the client.