Jira Service Management + monday.com Integrations
Put Jira Service Management + monday.com to work with AI and enterprise-grade automation
Learn more about Jira Service Management integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Jira Service Management and monday.com
See the kind of workflows teams build with Jira Service Management and monday.com below — describe the exact one you want above and the Agent builds it on demand.
Jira Service Management + monday.com
When a request is updated in Jira Service Management, sync the updated details directly to monday.com.
Convert escalated support tickets into development tasks
When a high-priority customer issue is logged in Jira Service Management, create a matching task in monday.com for product engineers to investigate.
See details
Resolve customer tickets automatically when tasks complete
When an engineer marks a bug fix task as complete in monday.com, update the status of the related support ticket in Jira Service Management so support can notify the customer.
See details
Flag SLA breaches on project management task boards
If a critical ticket breaches its resolution SLA in Jira Service Management, post an urgent warning comment directly on the related task in monday.com.
See details
Browse the full workflow library →
Looking to achieve something else with Jira Service Management and monday.com?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Jira Service Management and monday.com
Everything Jira Service Management and monday.com can do inside a workflow — the triggers that start one and the actions that run when it fires.
Jira Service Management Explore Jira Service Management →
Jira Service Management is an IT service desk and ticketing platform that connects IT support and development teams for incident resolution.
TriggersTriggers when a request is created.
Triggers when a request is updated.
Create a new request.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
monday.com Explore monday.com →
monday.com is a work operating system that enables teams to manage projects, automate workflows, and track task progress.
TriggersTriggers when any column's value is changed in the selected board.
Triggers when an item is created in a specific board.
Triggers when an item is moved to a group (same or different board).
Triggers when a new board is created.
Triggers when a new subitem on a specific board is created.
Triggers when one of the specified columns' value is changed in the selected board.
Archives a board
Archives a specific group in a board
Archives an item
Update an item's name
Change multiple column values of an item
Creates a new board
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
adam.ai
A meeting intelligence platform that helps teams organize meeting agendas, record key decisions, and manage actionable project tasks.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Aha!
A product roadmap and strategic planning software that helps product teams outline strategy, capture ideas, and manage feature releases.
airfocus
airfocus is product strategy and project management software that helps teams prioritize tasks and build visual product roadmaps.
Aisle Planner
Aisle Planner is an event management and design suite built specifically for wedding coordinators and event planning professionals.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Jira Service Management + monday.com
Is there a pre-built Jira Service Management + monday.com automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Jira Service Management and monday.com's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Jira Service Management or monday.com connector?
No. The Agent works whether or not Jira Service Management or monday.com already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Project Management + Ticketing automation?
Creating a task in monday.com whenever a ticket in Jira Service Management is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving Jira Service Management.
Can status updates flow back to the original ticket?
Yes — when the linked task in monday.com changes status, the Agent can post that update back onto the original ticket in Jira Service Management automatically.