Jira Service Management + Simplesat Integrations
Put Jira Service Management + Simplesat to work with AI and enterprise-grade automation
Learn more about Jira Service Management integrations or talk to a human
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Workflows you can build between Jira Service Management and Simplesat
See the kind of workflows teams build with Jira Service Management and Simplesat below — describe the exact one you want above and the Agent builds it on demand.
Jira Service Management + Simplesat
When new feedback is logged in Simplesat, attach the rating details to a ticket in Jira Service Management.
Generate support tickets from form responses
When a customer submits a web form in Simplesat, automatically create a detailed support ticket in Jira Service Management for team review.
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Add respondents to follow-up surveys when tickets close
When a ticket status is updated to resolved in Jira Service Management, add the customer as a respondent in Simplesat to send a satisfaction survey.
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Attach survey updates as comments on open tickets
When a customer updates an existing survey response in Simplesat, automatically post the new feedback as a comment on their ticket in Jira Service Management.
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Browse the full workflow library →
Looking to achieve something else with Jira Service Management and Simplesat?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Jira Service Management and Simplesat
Everything Jira Service Management and Simplesat can do inside a workflow — the triggers that start one and the actions that run when it fires.
Jira Service Management Explore Jira Service Management →
Jira Service Management is an IT service desk and ticketing platform that connects IT support and development teams for incident resolution.
TriggersTriggers when a request is created.
Triggers when a request is updated.
Create a new request.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Simplesat Explore Simplesat →
A customer feedback survey tool that measures CSAT, CES, and NPS ratings within email responses and support tickets.
TriggersTriggers when new feedback is received.
Upserts a customer. Will update existing customer if a customer with the same email address is found. Otherwise will create a new customer.
Sends an event-based email survey.
Upserts a team member. Will update existing team member if a team member with the same email address is found. Otherwise will create a new team member.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Forms & Surveys apps on Knit
Explore more Forms & Surveys integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
123FormBuilder
A versatile web form creation tool that allows users to build custom online forms, surveys, and workflows without coding.
4screens
An interactive content creation platform that lets users build custom surveys, polls, quizzes, and online forms.
97Display
97Display is a website builder and lead generation platform designed specifically for martial arts schools and fitness businesses.
AbcSubmit
AbcSubmit is online form builder software designed to build web forms, surveys, and payment forms.
AdPage
AdPage is a digital marketing platform for building high-converting landing pages, interactive quizzes, and lead generation forms.
Agolix
Agolix is an online assessment and survey creation tool used to generate customized quizzes, tests, and automated reports.
AidaForm
AidaForm is online form builder software used to create web forms, surveys, and order forms.
Alchemer
An enterprise survey and customer feedback platform for gathering, analyzing, and acting on operational and customer data.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Jira Service Management + Simplesat
Is there a pre-built Jira Service Management + Simplesat automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Jira Service Management and Simplesat's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Jira Service Management or Simplesat connector?
No. The Agent works whether or not Jira Service Management or Simplesat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How are survey responses transferred into support tickets?
Submitting a completed survey in Simplesat automatically creates a new ticket in Jira Service Management containing all the respondent's answers.
Can ticket updates prompt custom survey distributions?
When a ticket status changes in Jira Service Management, you can automatically add the customer as a respondent in Simplesat to collect feedback.