Jira Software Cloud + SmartDialog Integrations
Put Jira Software Cloud + SmartDialog to work with AI and enterprise-grade automation
Learn more about Jira Software Cloud integrations or talk to a human
4.9/5 on G2·
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Workflows you can build between Jira Software Cloud and SmartDialog
See the kind of workflows teams build with Jira Software Cloud and SmartDialog below — describe the exact one you want above and the Agent builds it on demand.
Jira Software Cloud + SmartDialog
When a new message is received in SmartDialog, create an issue in Jira Software Cloud.
Log missed calls as follow-up tasks
When a customer call goes unanswered in SmartDialog, automatically create a follow-up task in Jira Software Cloud so team members can return the call.
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Send SMS notifications when tasks are completed
When a project task is marked complete in Jira Software Cloud, automatically send a confirmation text message to the client through SmartDialog.
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Attach call recordings to project tasks
Once a call recording becomes available in SmartDialog, post a comment with the audio details to the corresponding task in Jira Software Cloud.
See details
Browse the full workflow library →
Looking to achieve something else with Jira Software Cloud and SmartDialog?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Jira Software Cloud and SmartDialog
Everything Jira Software Cloud and SmartDialog can do inside a workflow — the triggers that start one and the actions that run when it fires.
Jira Software Cloud Explore Jira Software Cloud →
Jira Software Cloud is an issue tracking and project management software designed for agile software development teams to plan, track, and release code.
Knit's Integrations Agent builds Jira Software Cloud's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Jira Software Cloud's API.
SmartDialog Explore SmartDialog →
A business communication platform for sending automated SMS messages and managing customer text interactions.
TriggersTriggers when a new message is sent to a 2-way service in SmartDialog.
Creates a Group Contact in a SmartDialog Group.
Delete all Group Contacts in a SmartDialog Group.
Delete a Group Contact in a SmartDialog Group.
Send an SMS-Message to recipients.
Update a Group Contact in a SmartDialog Group.
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Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Jira Software Cloud + SmartDialog
Is there a pre-built Jira Software Cloud + SmartDialog automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Jira Software Cloud and SmartDialog's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Jira Software Cloud or SmartDialog connector?
No. The Agent works whether or not Jira Software Cloud or SmartDialog already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can connecting SmartDialog with Jira Software Cloud help manage missed customer calls?
You can set up an integration so every missed call in SmartDialog creates a task in Jira Software Cloud, ensuring your team follows up promptly.
Can project updates in Jira Software Cloud send notifications to clients?
Yes, completing a task or reaching a due date in Jira Software Cloud can prompt SmartDialog to send a text message directly to the customer.