Add respondents to feedback forms when tasks complete

When a task is completed in Jira Software Cloud, automatically add the project client as a respondent to a satisfaction survey in SmartSurvey.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Jira Software Cloud Explore Jira Software Cloud →

Triggers

New task created

Fires when a new task or card is created in Jira Software Cloud.

Task completed

Fires when a task in Jira Software Cloud is marked complete.

Due date approaching

Fires when a task's due date in Jira Software Cloud is coming up.

Comment added

Fires when a comment is added to a task in Jira Software Cloud.

Actions

Create task

Creates a new task in Jira Software Cloud.

Update task

Updates a task's status or assignee in Jira Software Cloud.

Add comment

Posts a comment on a task in Jira Software Cloud.

Move task

Moves a task in Jira Software Cloud to a different board or list.

SmartSurvey Explore SmartSurvey →

Triggers

New form response

Fires when a form is submitted in SmartSurvey.

Survey completed

Fires when a respondent finishes a survey in SmartSurvey.

Response updated

Fires when an existing response is edited in SmartSurvey.

Actions

Create or update form

Creates or updates a form or survey in SmartSurvey.

Retrieve a response

Looks up a specific form response in SmartSurvey.

Add a respondent

Adds a respondent or contact to a form in SmartSurvey.

Turn form submissions into project tasks When a new form response is received in SmartSurvey, automatically create a new task in Jira Software Cloud for team assignment. See details

Attach survey results to project board tasks When a survey is completed in SmartSurvey, automatically add a comment containing customer responses to the relevant task in Jira Software Cloud. See details

See all Jira Software Cloud + SmartSurvey integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Add respondents to feedback forms when tasks complete” between Jira Software Cloud and SmartSurvey?

Yes — describe it in the box above and Knit's Integrations Agent researches Jira Software Cloud and SmartSurvey's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form responses automatically generate task items?

Yes, each new submission in SmartSurvey can create a structured task in Jira Software Cloud with form answers pre-filled in the task description.

Can survey updates modify existing project tasks?

Yes, when survey responses are updated in SmartSurvey, corresponding task details or comments in Jira Software Cloud update automatically.