Convert incoming emails into actionable project tasks

Whenever an email arrives in Mailgun, automatically create a new task in Jira Software Server so critical user requests are never overlooked.

Try:

See all Jira Software Server + Mailgun integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Jira Software Server Explore Jira Software Server →

Triggers

New task created

Fires when a new task or card is created in Jira Software Server.

Task completed

Fires when a task in Jira Software Server is marked complete.

Due date approaching

Fires when a task's due date in Jira Software Server is coming up.

Comment added

Fires when a comment is added to a task in Jira Software Server.

Actions

Create task

Creates a new task in Jira Software Server.

Update task

Updates a task's status or assignee in Jira Software Server.

Add comment

Posts a comment on a task in Jira Software Server.

Move task

Moves a task in Jira Software Server to a different board or list.

Mailgun Explore Mailgun →

Triggers

Email received

Fires when a new email arrives in Mailgun.

Email sent

Fires when an email is sent from Mailgun.

Email opened

Fires when a tracked email sent via Mailgun is opened.

Email bounced

Fires when an email sent via Mailgun bounces.

Actions

Send email

Sends an email via Mailgun.

Create draft

Creates a draft email in Mailgun.

Add label

Applies a label or folder to an email in Mailgun.

Move to folder

Moves an email into a different folder in Mailgun.

Notify stakeholders by email when project tasks finish When a milestone task is marked as complete in Jira Software Server, automatically dispatch a confirmation email via Mailgun to keep stakeholders informed. See details

Draft follow-up emails for upcoming task deadlines When a task deadline is approaching in Jira Software Server, generate an email draft in Mailgun so project leads can quickly send status reminders. See details

See all Jira Software Server + Mailgun integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Convert incoming emails into actionable project tasks” between Jira Software Server and Mailgun?

Yes — describe it in the box above and Knit's Integrations Agent researches Jira Software Server and Mailgun's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Email automation?

Creating a task in Jira Software Server from a flagged or labeled email in Mailgun, with the message content and sender carried over automatically.

Can replies to that email update the task status?

Yes — the Agent can watch the same thread in Mailgun and update the linked task in Jira Software Server when a reply comes in.