Create partner support tickets when affiliates earn commissions
When an affiliate earns a milestone commission in Horoshop, automatically create and assign a VIP ticket in JivoChat for financial verification and payout processing.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
JivoChat Explore JivoChat →
TriggersFires when a new support ticket or chat conversation starts in JivoChat.
Fires when a ticket's status changes in JivoChat.
Fires when a ticket in JivoChat is assigned to an agent.
Fires when a ticket in JivoChat breaches its response SLA.
Creates a new ticket in JivoChat.
Updates a ticket's status in JivoChat.
Assigns a ticket in JivoChat to an agent.
Posts a reply or internal note on a ticket or conversation in JivoChat.
Horoshop Explore Horoshop →
TriggersFires when a customer places a new order in Horoshop.
Fires when an order in Horoshop is paid, fulfilled, refunded or disputed.
Fires when a new customer account is created in Horoshop.
Fires when a customer abandons their cart before completing checkout in Horoshop.
Creates or updates a product or listing in Horoshop.
Updates an order's status or fulfillment details in Horoshop.
Sends a custom API request to Horoshop for actions not covered by a dedicated action.
More JivoChat + Horoshop workflows
See all JivoChat + Horoshop integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “Create partner support tickets when affiliates earn commissions” between JivoChat and Horoshop?
Yes — describe it in the box above and Knit's Integrations Agent researches JivoChat and Horoshop's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Horoshop to JivoChat help with abandoned carts?
When a high-value cart is abandoned in Horoshop, an automated support ticket is opened in JivoChat so customer service reps can reach out and offer assistance.
Can support ticket resolutions update my ecommerce store?
Yes, when a support ticket status updates in JivoChat, you can send custom requests to Horoshop to adjust partner account settings or issue store credits.