JivoChat + LiveChat Integrations
Put JivoChat + LiveChat to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between JivoChat and LiveChat
See the kind of workflows teams build with JivoChat and LiveChat below — describe the exact one you want above and the Agent builds it on demand.
JivoChat + LiveChat
Sync finished chat transcripts between JivoChat and LiveChat.
Open onboarding support tickets for newly closed deals
When a deal is won in JivoChat, automatically create a ticket in LiveChat so support engineers can initiate customer onboarding.
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Log activity in CRM when customer tickets are created
When a new ticket is created in LiveChat, automatically log activity in JivoChat so account managers stay informed of open customer issues.
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Update deal stages when critical support SLAs are breached
If an SLA is breached in LiveChat, automatically update the deal stage in JivoChat to alert sales leaders of potential account risks.
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Browse the full workflow library →
Looking to achieve something else with JivoChat and LiveChat?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for JivoChat and LiveChat
Everything JivoChat and LiveChat can do inside a workflow — the triggers that start one and the actions that run when it fires.
JivoChat Explore JivoChat →
JivoChat is an omnichannel business messenger and live chat platform that connects customer communication into a unified inbox.
TriggersTriggers when a new chat is closed in JivoChat's agent application.
LiveChat Explore LiveChat →
LiveChat is an online customer service platform offering real-time website chat, lead generation, and customer support ticketing features.
Knit's Integrations Agent builds LiveChat's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against LiveChat's API.
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Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about JivoChat + LiveChat
Is there a pre-built JivoChat + LiveChat automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches JivoChat and LiveChat's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built JivoChat or LiveChat connector?
No. The Agent works whether or not JivoChat or LiveChat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking JivoChat and LiveChat?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in JivoChat can automatically generate a ticket in LiveChat for implementation support.