When new chat finished in JivoChat, sync it to Unisender.

Add client emails from finished JivoChat chats to contact lists in Unisender.

Try:

See all JivoChat + Unisender integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

JivoChat Explore JivoChat →

Triggers

New ticket or conversation

Fires when a new support ticket or chat conversation starts in JivoChat.

Ticket status changed

Fires when a ticket's status changes in JivoChat.

Ticket assigned

Fires when a ticket in JivoChat is assigned to an agent.

SLA breached

Fires when a ticket in JivoChat breaches its response SLA.

Actions

Create ticket

Creates a new ticket in JivoChat.

Update ticket status

Updates a ticket's status in JivoChat.

Assign ticket

Assigns a ticket in JivoChat to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in JivoChat.

Unisender Explore Unisender →

Triggers

New subscriber added

Fires when a new subscriber is added in Unisender.

Subscriber unsubscribed

Fires when a contact unsubscribes in Unisender.

Email opened or clicked

Fires when a subscriber opens or clicks a campaign in Unisender.

Actions

Add or update a subscriber

Creates or updates a subscriber in Unisender.

Unsubscribe a contact

Unsubscribes a contact in Unisender.

Add a subscriber to a list

Adds a subscriber to a list or segment in Unisender.

Send a transactional email

Sends a one-off transactional email via Unisender.

Create support tickets when marketing emails bounce or indicate customer frustration When a subscriber unsubscribes after an email in Unisender, automatically create a ticket in JivoChat so a support agent can follow up and assist. See details

Unsubscribe customers from promotional lists when SLAs breach When an urgent support ticket breaches its SLA in JivoChat, automatically unsubscribe the contact in Unisender to pause marketing messaging until their issue is solved. See details

Send automated transactional emails when tickets are resolved When a support ticket status changes to closed in JivoChat, dispatch a follow-up transactional email via Unisender to collect feedback. See details

See all JivoChat + Unisender integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new chat finished in JivoChat, sync it to Unisender.” between JivoChat and Unisender?

Yes — describe it in the box above and Knit's Integrations Agent researches JivoChat and Unisender's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why should we connect our email marketing platform Unisender with support ticketing in JivoChat?

Integrating Unisender with JivoChat prevents sending promotional campaigns to unhappy customers with open tickets and lets support agents see marketing engagement history.

Can unsubscribes in Unisender update support tickets in JivoChat?

Yes, when contacts adjust their subscription status in Unisender, you can automatically record comments or update status in JivoChat to respect customer communication preferences.