JustCall Mercury Connect

JustCall + Mercury Connect Integrations, Built by an AI Agent

Put JustCall + Mercury Connect to work with AI and enterprise-grade automation

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See the kind of workflows teams build with JustCall and Mercury Connect below — describe the exact one you want above and the Agent builds it on demand.

JustCall + Mercury Connect When an opportunity updates in Mercury Connect, trigger call activity updates in JustCall. See details
Send text messages to newly created leads When a new lead is created in Mercury Connect, automatically send a welcome SMS via JustCall to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in JustCall, automatically log the activity on the contact's record in Mercury Connect. See details
Dispatch text confirmations on won deals When a deal is won in Mercury Connect, send an automated SMS via JustCall to confirm details with the client. See details

Browse the full workflow library →

Looking to achieve something else with JustCall and Mercury Connect?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for JustCall and Mercury Connect

Everything JustCall and Mercury Connect can do inside a workflow — the triggers that start one and the actions that run when it fires.

JustCall Explore JustCall →

JustCall is a cloud phone system and SMS platform designed for remote sales and support teams to make calls and send messages.

Triggers
AI Voice Agent Data Generated for Call

Trigger is only applicable for calls picked up by the JustCall AI Voice Agent and provides data associated with and collected by the Voice Agent.

Call AI Report Generated

Triggers when the AI-powered insights for a JustCall call are generated

Call Answered

Triggers when a call answered an queue.

Call Completed (Sales Dialer)

Triggers when a call is completed in Sales Dialer.

Call Initiated

Triggers when a call initiated from JustCall.

Call Updated (Sales Dialer)

Triggers when a call is updated in Sales Dialer(This event will only contain the keys for which the values of a call are actually updated).

Actions
[Legacy] Add to Sales Dialer Campaign

This action allows you to add a contact to an existing Sales Dialer Campaign.

Add Contact to Sales Dialer Campaign

This action allows you to add a contact to an existing Sales Dialer Campaign.

Get Voice Agent Data

This action allows you to get Voice agent data associated with a JustCall call.

Create AI Voice Agent Call

Creates a new Outbound AI Voice Agent Call

[Legacy] Check for Text Replies

Helps you check if you have received a reply from a number on one or across all of your JustCall numbers

Check Reply to SMS

Helps you check if you have received a reply from a number on one or across all of your JustCall numbers

Mercury Connect Explore Mercury Connect →

Mercury Connect is a customer relationship management and broker software platform designed for mortgage professionals to manage loan applications.

Triggers
Deleted Opportunity

Triggers when an opportunity is deleted.

Deleted Person

Triggers when a person is deleted.

New Opportunity

Triggers when an opportunity is created.

New Person

Triggers when a person is created.

Opportunity Status Updated

Triggers when the opportunity status is updated.

Updated Opportunity

Triggers when an opportunity is updated.

Actions
Create Person

Creates a new person.

Update a Person

Updates an existing person.

Create Opportunity

Creates a new opportunity.

Attach a Person to an Opportunity

Attaches an existing person to an opportunity.

Update an Opportunity

Updates an existing opportunity.

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Customer Stories

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Product Lead, RazorpayXPayroll
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about JustCall + Mercury Connect

Is there a pre-built JustCall + Mercury Connect automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches JustCall and Mercury Connect's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built JustCall or Mercury Connect connector?

No. The Agent works whether or not JustCall or Mercury Connect already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Mercury Connect and JustCall help track phone communications?

Inbound calls, text messages, and missed calls handled in JustCall can automatically log activities or update lead profiles directly inside Mercury Connect.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Mercury Connect can prompt JustCall to send an automated SMS confirmation or message to the client.

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