JustCall + MSP Process Integrations, Built by an AI Agent
Put JustCall + MSP Process to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between JustCall and MSP Process
See the kind of workflows teams build with JustCall and MSP Process below — describe the exact one you want above and the Agent builds it on demand.
JustCall + MSP Process
When new data is recorded in MSP Process, log activity or trigger call actions in JustCall.
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Text engineers when critical issues occur
When a new issue is captured in MSP Process, automatically send an SMS via JustCall to alert the on-call developer.
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Create developer issues from customer text messages
When an inbound SMS reporting a bug is received in JustCall, automatically create a tracking issue in MSP Process.
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Send voice alerts on software deployment status updates
When a critical deployment is tracked in MSP Process, send a voice message or outbound call through JustCall to notify team leaders.
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Browse the full workflow library →
Looking to achieve something else with JustCall and MSP Process?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for JustCall and MSP Process
Everything JustCall and MSP Process can do inside a workflow — the triggers that start one and the actions that run when it fires.
JustCall Explore JustCall →
JustCall is a cloud phone system and SMS platform designed for remote sales and support teams to make calls and send messages.
TriggersTrigger is only applicable for calls picked up by the JustCall AI Voice Agent and provides data associated with and collected by the Voice Agent.
Triggers when the AI-powered insights for a JustCall call are generated
Triggers when a call answered an queue.
Triggers when a call is completed in Sales Dialer.
Triggers when a call initiated from JustCall.
Triggers when a call is updated in Sales Dialer(This event will only contain the keys for which the values of a call are actually updated).
This action allows you to add a contact to an existing Sales Dialer Campaign.
This action allows you to add a contact to an existing Sales Dialer Campaign.
This action allows you to get Voice agent data associated with a JustCall call.
Creates a new Outbound AI Voice Agent Call
Helps you check if you have received a reply from a number on one or across all of your JustCall numbers
Helps you check if you have received a reply from a number on one or across all of your JustCall numbers
MSP Process Explore MSP Process →
An automation platform for managed service providers that handles client verification, ticketing, and administrative workflows.
TriggersTriggers when there's a new parsed letter data inbound.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Other IT Service Management apps on Knit
Explore more IT Service Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Action1
A cloud-based patch management and remote monitoring software that secures endpoint devices and software installations.
Alloy Navigator
An IT service management platform that provides asset tracking, help desk ticketing, and automated workflow solutions for IT teams.
Asset Panda
An asset tracking and inventory management platform designed to track physical assets, equipment, and tools.
Atera
Atera is an IT management and remote monitoring platform designed for IT departments and managed service providers.
Autotask
An IT business management platform that combines professional services automation, ticketing, resource scheduling, and customer management.
BOSSDesk
An IT service management platform that provides service desk ticketing, asset management, and workflow automation.
ConnectWise Manage
A professional services automation software that integrates business operations, ticketing, project tracking, and customer billing.
Docusnap365
Docusnap365 is an IT infrastructure inventory and documentation tool that automatically analyzes, visualizes, and reports on network environments.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about JustCall + MSP Process
Is there a pre-built JustCall + MSP Process automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches JustCall and MSP Process's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built JustCall or MSP Process connector?
No. The Agent works whether or not JustCall or MSP Process already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can developer alerts be sent as text messages?
Yes, when a new critical issue is captured or a deployment fails in MSP Process, an automated text message can be sent immediately via JustCall.
Can customer text messages turn into developer issues?
Absolutely, when a customer texts an issue or leaves a missed call in JustCall, you can automatically create a developer issue in MSP Process.