Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in Kaleyra, automatically log the activity on the contact's record in Close.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Kaleyra Explore Kaleyra →
TriggersFires when a new text message is received in Kaleyra.
Fires when a new call comes in or out through Kaleyra.
Fires when a call is missed in Kaleyra.
Fires when a call recording finishes processing in Kaleyra.
Sends a text message through Kaleyra.
Starts an outbound call via Kaleyra.
Creates or updates a contact in Kaleyra.
Sends a recorded voice message via Kaleyra.
Close Explore Close →
TriggersFires when a new contact or lead is added to Close.
Fires when a field on a contact changes in Close.
Fires when a deal, case or record moves to a new stage in Close.
Fires when a deal is marked won in Close.
Creates or updates a contact in Close.
Creates a new deal in Close.
Moves a deal or record to a new stage in Close.
Logs a call, email, or note against a record in Close.
More Kaleyra + Close workflows
Send text messages to newly created leads
When a new lead is created in Close, automatically send a welcome SMS via Kaleyra to establish immediate contact.
See details
Dispatch text confirmations on won deals
When a deal is won in Close, send an automated SMS via Kaleyra to confirm details with the client.
See details
See all Kaleyra + Close integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log inbound calls and missed calls in CRM” between Kaleyra and Close?
Yes — describe it in the box above and Knit's Integrations Agent researches Kaleyra and Close's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Close and Kaleyra help track phone communications?
Inbound calls, text messages, and missed calls handled in Kaleyra can automatically log activities or update lead profiles directly inside Close.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Close can prompt Kaleyra to send an automated SMS confirmation or message to the client.