Create sales leads from social media comments

When a user posts a comment or mention on Facebook Pages, automatically create or update a contact record in Knowork for team follow-up.

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See all Knowork + Facebook Pages integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Knowork Explore Knowork →

Triggers

New contact or lead

Fires when a new contact or lead is added to Knowork.

Contact updated

Fires when a field on a contact changes in Knowork.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Knowork.

Deal won

Fires when a deal is marked won in Knowork.

Actions

Create or update contact

Creates or updates a contact in Knowork.

Create deal

Creates a new deal in Knowork.

Update record stage

Moves a deal or record to a new stage in Knowork.

Log activity

Logs a call, email, or note against a record in Knowork.

Facebook Pages Explore Facebook Pages →

Triggers

New post published

Fires when a post goes live from Facebook Pages.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Facebook Pages.

New tracked post found

Fires when Facebook Pages finds a new post, mention or creator matching what you track.

Actions

Create or schedule a post

Creates a post in Facebook Pages or adds it to the schedule.

Reply to a comment

Posts a reply to a comment in Facebook Pages.

Add to a list

Adds a creator, account or post to a list or campaign in Facebook Pages.

Schedule promotional posts when deals are won When a deal reaches the won stage in Knowork, automatically queue a celebratory update on Facebook Pages to highlight new client milestones. See details

Log brand interactions on CRM profiles When new mentions occur on Facebook Pages, automatically log the activity directly onto the matching contact or lead in Knowork. See details

See all Knowork + Facebook Pages integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create sales leads from social media comments” between Knowork and Facebook Pages?

Yes — describe it in the box above and Knit's Integrations Agent researches Knowork and Facebook Pages's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can social media interactions generate CRM leads?

When someone mentions or comments on your profile in Facebook Pages, you can automatically create or update a lead profile in Knowork.

Can closing a deal trigger a social post?

Yes, when a deal is marked won in Knowork, you can automatically schedule or publish an announcement post on Facebook Pages.